How do you approach and resolve complex problems?

Question

Accepted Answer

I approach complex problems systematically, breaking them down and collaborating with my team for effective solutions.

Identify the problem: I start by clearly defining the issue at hand. For example, if a machine is malfunctioning, I gather data on its performance.
Analyze root causes: I use techniques like the 5 Whys or Fishbone Diagram to identify underlying causes. For instance, if a pump fails, I investigate potential wear and tear.
Develop solutions: I brainstorm potential solutions with my team, considering factors like cost, time, and resources. An example is implementing a predictive maintenance schedule.
Implement and monitor: After selecting a solution, I oversee its implementation and monitor results to ensure effectiveness. For example, after a repair, I track the machine's performance over time.
Review and learn: Finally, I conduct a post-mortem analysis to learn from the experience and improve future problem-solving processes.

Interview Questions Asked to Manager Mechanical Maintenance at Other Companies