How do you troubleshoot when a user is unable to remotely access a server?

Question

Accepted Answer

To troubleshoot when a user is unable to take remote access of a server, check network connectivity, firewall settings, user permissions, and remote desktop services.

Check network connectivity to ensure the user can reach the server.
Verify firewall settings to ensure the necessary ports are open for remote access.
Check user permissions on the server to ensure the user has the necessary access rights.
Verify the status of remote desktop services on the server.
Restart the remote desktop services if necessary.
Check for any recent changes or updates that may have affected remote access.

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How do you troubleshoot when a user is unable to remotely access a server?

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