What is the troubleshooting process?

Question

Accepted Answer

The troubleshooting process involves identifying, diagnosing, and resolving issues in a systematic manner.

Identify the problem: Gather information from users about the issue they are facing.
Analyze the symptoms: Look for patterns or specific error messages that can help pinpoint the issue.
Develop a hypothesis: Based on the information gathered, propose potential causes of the problem.
Test the hypothesis: Implement solutions or workarounds to see if they resolve the issue.
Document the process: Keep a record of the problem, steps taken, and the final resolution for future reference.

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