Microsense Interview Questions and Answers

A router is a networking device that forwards data packets between computer networks.

• Routes data packets between different networks

• Uses IP addresses to determine where to send data

• Acts as a gateway for devices to connect to the internet

RJ45 colour combination refers to the standard color coding used for Ethernet cables.

• The standard color coding for RJ45 connectors is: white/orange, orange, white/green, blue, white/blue, green, white/brown, brown.

• This color combination is used to ensure consistency and proper connection of Ethernet cables.

• For example, a typical RJ45 connector will have the white/orange wire connected to pin 1, the orange wire con...read more

An IP address is a unique numerical label assigned to each device connected to a computer network.

• IP addresses are used to identify and locate devices on a network.

• There are two types of IP addresses: IPv4 (e.g. 192.168.1.1) and IPv6 (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334).

• IP addresses can be static (manually assigned) or dynamic (assigned by a DHCP server).

Effective communication is crucial for a Help Desk Engineer to resolve issues and assist users efficiently.

• Active Listening: I always ensure to listen carefully to users' issues before responding, which helps in understanding their needs better.

• Clear Instructions: When guiding users through troubleshooting steps, I use simple language and avoid technical jargon to ensure clarity.

• Empathy: I acknowledge users' frust...read more

Cybersecurity is essential to protect sensitive data, prevent cyber attacks, ensure privacy, and maintain trust in digital systems.

• Prevents unauthorized access to sensitive data

• Protects against cyber attacks such as malware, ransomware, and phishing

• Ensures privacy of personal and confidential information

• Maintains trust in digital systems and online transactions

• Helps organizations comply with regulations and standa...read more

TCP/IP stands for Transmission Control Protocol/Internet Protocol. It is a set of rules governing the exchange of data over the internet.

• TCP/IP is a suite of communication protocols used to connect devices on the internet.

• It provides end-to-end data communication specifying how data should be packetized, addressed, transmitted, routed, and received.

• TCP ensures that data is reliably transmitted between devices, whi...read more

Network topology refers to the layout of a network and how different nodes are connected.

• Types include star, bus, ring, mesh, and hybrid topologies

• Star topology has a central hub with nodes connected to it

• Bus topology uses a single cable that all nodes connect to

• Ring topology connects nodes in a circular fashion

• Mesh topology has every node connected to every other node

• Hybrid topology is a combination of two or mor...read more

Hospitality industry uses various applications for guest services.

• Property Management Systems (PMS) like Opera, Protel, and Guestline

• Customer Relationship Management (CRM) software like Salesforce and Hubspot

• Online Booking Engines like Booking.com and Expedia

• Mobile Applications like Marriott Bonvoy and Hilton Honors

• Point of Sale (POS) systems like Toast and Square