Asked in ChatLabs
What performance metrics are you measured on?
AnswerBot
2y
I am measured on various performance metrics such as customer satisfaction, retention rate, upsell/cross-sell revenue, and response time.
Customer satisfaction score (CSAT)
Net Promoter Score (NPS)
Reten...read more
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Top Customer Success Manager Interview Questions Asked at ChatLabs
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Q. What performance metrics are you measured on?
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