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Airtel Payments Bank
3.9
based on 1.2k Reviews
Company Overview
Company Locations
Working at Airtel Payments Bank
Company Summary
Online banking & payment service provider by Airtel
Overall Rating
3.9/5
based on 1.2k reviews
Work Policy

Hybrid
49% employees reported

Monday to Saturday
57% employees reported

Flexible timing
66% employees reported

Within city
49% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
52 employees reported
Health insurance
52 employees reported
Cafeteria
39 employees reported
Office cab/shuttle
29 employees reported
View all benefits
About Airtel Payments Bank
Founded in2016 (9 yrs old)
India Employee Count501-1k
Global Employee Count501-1k
India HeadquartersDelhi/NCR, New Delhi, India
Office Locations
--
Websiteairtel.in
Primary Industry
--
Other Industries
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As India’s first Payments Bank, we aim to give every Indian access to an equal, effective, and trustworthy banking experience. Airtel Payments Bank was launched in January 2017, by Bharti Airtel, India’s largest telecom provider, to support the cashless revolution promised by the Government of India. Airtel Payments Bank is a differentiated bank that provides essential financial services to its customers. In order to cater to the needs of the underserved and unbanked population in the country, our products are built as a solution to the problems posed by traditional banking – from long queues to endless documentation to inconvenient travelling. We aim to make banking simpler, more convenient, and more intuitive. With telecom, we opened up communication lines across India to serve the unique needs and wants for each of our customers. With banking, we have taken that passion for serving people and emerged as an easier, more intuitive and more accessible solution to problems that plague banking in India.
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Airtel Payments Bank Ratings
based on 1.2k reviews
Overall Rating
3.9/5
How AmbitionBox ratings work?

5
647

4
228

3
138

2
65

1
120
Category Ratings
3.7
Company culture
3.7
Job security
3.7
Salary
3.7
Work-life balance
3.7
Skill development
3.6
Work satisfaction
3.4
Promotions
Airtel Payments Bank is rated 3.9 out of 5 stars on AmbitionBox, based on 1.2k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Airtel Payments Bank
based on 1.1k reviews
3.5
Rated by 102 Women
Rated 3.7 for Job security and 3.5 for Company culture
3.9
Rated by 1k Men
Rated 3.8 for Work-life balance and 3.8 for Company culture
Work Policy at Airtel Payments Bank
based on 191 reviews in last 6 months

Hybrid
49%

Work from office
36%

Permanent work from home
15%
Airtel Payments Bank Reviews
Top mentions in Airtel Payments Bank Reviews
+ 5 more
Airtel Payments Bank Salaries
Airtel Payments Bank salaries have received with an average score of 3.7 out of 5 by 1.2k employees.
Team Lead
(244 salaries)

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₹1.9 L/yr - ₹5 L/yr
Sales Executive
(147 salaries)

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₹1.2 L/yr - ₹4 L/yr
Product Manager
(104 salaries)

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₹15 L/yr - ₹23.7 L/yr
Chief Manager
(102 salaries)

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₹22.3 L/yr - ₹41 L/yr
Promoter
(100 salaries)

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₹1.3 L/yr - ₹4.2 L/yr
Zonal Manager
(97 salaries)

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₹9 L/yr - ₹15.5 L/yr
Software Development Engineer II
(76 salaries)

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₹14.6 L/yr - ₹24.7 L/yr
Airtel Promoter
(76 salaries)

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₹1.5 L/yr - ₹4.2 L/yr
Senior Software Engineer
(47 salaries)

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₹14.6 L/yr - ₹25 L/yr
Customer Grievance Officer
(42 salaries)

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₹3.5 L/yr - ₹6.5 L/yr
Airtel Payments Bank Interview Questions
Airtel Payments Bank Jobs
Popular Designations Airtel Payments Bank Hires for
Popular Skills Airtel Payments Bank Hires for
Current Openings
Airtel Payments Bank News
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Airtel Payments Bank Q1 net profit up 44.4% to ₹10.4 crore
- Airtel Payments Bank reported strong financials for Q1 FY26 with revenue reaching ₹777.4 crore, up 27.5% year-on-year.
- The net profit surged by 44.4% to ₹10.4 crore, and the EBITDA stood at ₹81.8 crore, driven by robust operating performance and customer adoption.
- Customer deposits grew by 27.2% to ₹3,743 crore, and the bank's annualized GMV was recorded at ₹4,260 billion.
- Airtel Payments Bank, led by MD and CEO Anubrata Biswas, achieved significant milestones like crossing ₹3,000 crore in annualized revenue and becoming a leading issuer of RuPay On-The-Go NCMC cards.
HinduBusinessLine | 12 Aug, 2025

RBL Bank, Airtel Payments Bank and Kotak Mahindra Bank witness sharp drop in digital frauds in FY25
- Total fraud cases across the banking sector, including app-based payments and digital lending, fell sharply in FY25 according to Ministry of Finance data presented at the Lok Sabha session.
- RBL Bank, Airtel Payments Bank, and Kotak Mahindra Bank witnessed significant declines in digital fraud cases in FY25.
- Key reasons for reduced digital fraud cases include targeted preventive actions, adoption of AI/ML-based fraud detection systems, stricter KYC norms, and customer awareness campaigns.
- Not all banks saw a decline in digital fraud cases; HDFC Bank reported a notable increase, with total losses recorded at ₹101.82 crore in FY25, down from ₹189.96 crore in the previous year.
HinduBusinessLine | 28 Jul, 2025

RBL Bank, Airtel Payments Bank and Kotak Mahindra Bank witness sharp drop in digital frauds in FY25
- Total fraud cases across the banking sector, including app-based payments, internet banking, and digital lending, dropped significantly in FY25, from 2.93 lakh to 1.45 lakh, marking a 50.3% decline.
- RBL Bank, Airtel Payments Bank, and Kotak Mahindra Bank witnessed substantial decreases in digital fraud cases in FY25, showcasing successful fraud prevention strategies.
- Increased adoption of AI/ML-based fraud detection systems, stricter KYC norms, and customer awareness campaigns were cited as contributing factors to the decline in digital fraud cases among banks in FY25.
- While some banks saw a reduction in fraud cases, HDFC Bank reported a significant rise. Overall, total losses decreased to ₹101.82 crore in FY25, with an improved recovery rate compared to previous years.
HinduBusinessLine | 28 Jul, 2025

Why payments banks continue to struggle
- Payments banks in India were established between 2016-18 for financial inclusion, but currently account for less than one per cent of all commercial bank deposits.
- RBI introduced payments bank licences in 2014, with activities limited to deposits, remittances, internet banking, and acting as business correspondents.
- Many payments banks have surrendered their licences, with only Fino Payments Bank listed on stock exchanges and Airtel Payments Bank achieving significant size.
- Revenues of existing payments banks are under pressure due to factors like decreased remittances and rising UPI transactions, leading to calls for allowing small-value lending to boost viability.
HinduBusinessLine | 8 Jun, 2025

Airtel Payments Bank’s Profit Jumps 83% To INR 63 Cr In FY25
- Airtel Payments Bank reported an 82.6% increase in consolidated net profit to INR 63 Cr in FY25.
- In Q4 FY25, the bank's profit rose 40.54% QoQ and 138% YoY to INR 26 Cr.
- Revenue for FY25 grew by 47.5% YoY to INR 2,709 Cr, and for Q4 FY25, revenue surged 34.7% YoY to INR 726 Cr.
- Airtel Payments Bank processes over 1,200 Cr transactions annually and offers basic banking services through a network of over 5 lakh banking points.
Inc42 | 22 May, 2025

Airtel Payments Bank targets over 10 million NCMC cards in 2 years
- Airtel Payments Bank aims to target over 10 million NCMC (National Common Mobility Card) cards in the next two years.
- The bank offers three variants of the NCMC card, including a RuPay On-the-Go Card for savings account customers.
- Airtel Payments Bank is the acquiring and issuance partner for several metros, including Delhi Metro Rail Corporation and Mumbai Metro One Private Limited.
- The bank sees a significant business opportunity as customers who buy the NCMC card often open a second bank account with Airtel Payments Bank for conducting digital transactions.
HinduBusinessLine | 25 Apr, 2025
Bharti Airtel Transfers Entire 69.94% Stake In Airtel Payments Bank To Subsidiary
- Bharti Airtel transfers its entire 69.94% stake in Airtel Payments Bank to its subsidiary
- The move is part of an internal reorganization and will have no impact on the ownership or management of the bank
- The transfer of shareholding falls under related party transactions and will be executed on an arm’s length basis
- Airtel reports a consolidated net profit of INR 14,781.2 crore for the October-December quarter, beating analysts' estimates
Bloomberg Quint | 13 Mar, 2025
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Airtel Payments Bank FAQs
When was Airtel Payments Bank founded?
Airtel Payments Bank was founded in 2016. The company has been operating for 9 years.
Where is the Airtel Payments Bank headquarters located?
Airtel Payments Bank is headquartered in Delhi/NCR, New Delhi.
How many employees does Airtel Payments Bank have in India?
Airtel Payments Bank currently has more than 900+ employees in India. Sales & Business Development department appears to have the highest employee count in Airtel Payments Bank based on the number of reviews submitted on AmbitionBox.
Does Airtel Payments Bank have good work-life balance?
Airtel Payments Bank has a Work-Life Balance Rating of 3.7 out of 5 based on 1,100+ employee reviews on AmbitionBox. 73% employees rated Airtel Payments Bank 4 or above, while 27% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Airtel Payments Bank work-life balance reviews for more details.
Is Airtel Payments Bank good for career growth?
Career growth at Airtel Payments Bank is rated as moderate, with a promotions and appraisal rating of 3.4. 27% employees rated Airtel Payments Bank 3 or below, while 73% employees rated it 4 or above on promotions / appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Airtel Payments Bank promotions / appraisals reviews for more detailed insights.
What are the cons of working in Airtel Payments Bank?
Working at Airtel Payments Bank does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work satisfaction and work life balance, based on 1,100+ employee reviews on AmbitionBox.
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