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Chai Point

3.8
based on 211 Reviews
Video summary

Working at Chai Point

Company Summary

The largest Chai-focused beverage platform in the world, providing quality tea and coffee through various retail and institutional channels.

Overall Rating

3.8/5
based on 211 reviews
highly rated categories
3% above
industry average
highly rated categories
Highly rated for

Salary, Work-life balance

Work Policy
Work from office
Work from office
85% employees reported
Monday to Saturday
Monday to Saturday
45% employees reported
Flexible timing
Flexible timing
60% employees reported
Within city
Within city
56% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
11 employees reported
Health insurance
Health insurance
11 employees reported
Office cab/shuttle
Office cab/shuttle
5 employees reported
Free meal
Free meal
3 employees reported
View all benefits

About Chai Point

Founded in2010 (15 yrs old)
India Employee Count501-1k
Global Employee Count1k-5k
India HeadquartersBangalore,Karnataka, India
Office Locations
Websiteshop.chaipoint.com
Primary Industry
Other Industries
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The world’s largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2010. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and cafes).


myChai™ brewing system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 120 stores across 9 major cities and in over 4900+ workplace community hubs across 21 cities through its specialized brewing systems.


With single origin tea from Assam’s finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours.


As the brand continues to expand across formats with myChai™, the Company is aiming to tap into one million small and mid-size bakeries and cafes by bringing them onto a single platform. The Company plans to install 30,000 myChai™ brewing systems across India in the next 3 – 5 years giving it the largest footprint in the retail channel in India.


Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG and Paragon Partners. The Company has raised over $50 million in funds till date.

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Chai Point Ratings

based on 211 reviews

Overall Rating

3.8/5
How AmbitionBox ratings work?
5
90
4
49
3
27
2
21
1
24

Category Ratings

3.8

Salary

3.8

Work-life balance

3.6

Company culture

3.6

Work satisfaction

3.5

Job security

3.5

Skill development

3.5

Promotions

Chai Point is rated 3.8 out of 5 stars on AmbitionBox, based on 211 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Chai Point
based on 186 reviews
3.7
Rated by 20 Women
Rated 3.3 for Job security and 3.2 for Work-life balance
3.8
Rated by 166 Men
Rated 3.8 for Work-life balance and 3.8 for Salary

Work Policy at Chai Point

based on 26 reviews in last 6 months
Work from office
85%
Hybrid
12%
Permanent work from home
3%

Chai Point Reviews

Top mentions in Chai Point Reviews

+ 5 more

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Highly Rated for
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Salary
Skill development
Critically Rated for
No critically rated category
Job security
Work-life balance
Company culture
Job security
Promotions
Job security
Primary Work Policy
Work from office
85% employees reported
Work from office
65% employees reported
Work from office
47% employees reported
Work from office
51% employees reported
Rating by Women Employees
3.7
Good
rated by 20 women
2.9
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Average
rated by 553 women
3.4
Average
rated by 262 women
Rating by Men Employees
3.8
Good
rated by 166 men
3.2
Average
rated by 3k men
3.8
Good
rated by 3.8k men
4.0
Good
rated by 4.5k men
Job security
3.5
Good
2.6
Poor
3.2
Average
3.0
Average
View more

Chai Point Salaries

Chai Point salaries have received with an average score of 3.8 out of 5 by 211 employees.

Store Manager

(33 salaries)
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₹2.3 L/yr - ₹5.3 L/yr

Senior Partner

(22 salaries)
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₹3.6 L/yr - ₹5.2 L/yr

Business Development Manager

(22 salaries)
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₹10.5 L/yr - ₹19.3 L/yr

Counter Assistant

(19 salaries)
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₹1.6 L/yr - ₹3.2 L/yr

Software Engineer

(18 salaries)
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₹6 L/yr - ₹13.1 L/yr

Shift Manager

(16 salaries)
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₹2 L/yr - ₹3.5 L/yr

Lead Partner

(15 salaries)
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₹2.6 L/yr - ₹4.5 L/yr

Deputy Manager

(14 salaries)
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₹8.3 L/yr - ₹15 L/yr

Restaurant Manager

(12 salaries)
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₹3 L/yr - ₹4.5 L/yr

Cluster Manager

(11 salaries)
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₹4.9 L/yr - ₹8 L/yr
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Chai Point FAQs

When was Chai Point founded?
Chai Point was founded in 2010. The company has been operating for 15 years primarily in the Internet sector.
Where is the Chai Point headquarters located?
Chai Point is headquartered in Bangalore,Karnataka and has an office in Bangalore / Bengaluru.
How many employees does Chai Point have in India?
Chai Point currently has approximately 900+ employees in India.
Does Chai Point have good work-life balance?
Chai Point has a Work-Life Balance Rating of 3.8 out of 5 based on 200+ employee reviews on AmbitionBox. 66% employees rated Chai Point 4 or above, while 34% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Chai Point work-life balance reviews for more details.
Is Chai Point good for career growth?
Career growth at Chai Point is rated fairly well, with a promotions and appraisal rating of 3.5. 66% employees rated Chai Point 4 or above, while 34% employees rated it 3 or below on promotions / appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Chai Point promotions / appraisals reviews for more detailed insights.
What are the pros and cons of working in Chai Point?
Working at Chai Point comes with several advantages and disadvantages. It is highly rated for salary & benefits and work life balance. However, it is poorly rated for skill development, promotions / appraisal and job security, based on 200+ employee reviews on AmbitionBox.
Chai Point Overview
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