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Dunkin' Donuts
3.6
based on 124 Reviews
Video summary
Company Overview
Company Locations
Working at Dunkin' Donuts
Company Summary
Dunkin' Donuts dominates the coffee and baked goods market, renowned for exceptional customer loyalty and extensive global presence.
Overall Rating
3.6/5
based on 124 reviews
8% below
industry average
Highly rated for
Salary
Critically rated for
Work satisfaction, Work-life balance
Work Policy
Work from office
73% employees reported
Rotational Shift
46% employees reported
Flexible timing
70% employees reported
Within city
41% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
10 employees reported
Health insurance
8 employees reported
Office cab/shuttle
6 employees reported
Free meal
3 employees reported
View all benefits
About Dunkin' Donuts
Founded in1950 (75 yrs old)
India Employee Count--
Global Employee Count1k-5k
HeadquartersCanton, UnitedStates
Office Locations
--
Websitedunkindonuts.com
Primary Industry
Other Industries
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View in video summary
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced coffee, donut, bagel and muffin categories in the U.S. Dunkin' has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 13 years running in the U.S. The brand has more than 13,000 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. (Nasdaq: DNKN) family of companies.
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Dunkin' Donuts Ratings
based on 124 reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
5
63
4
23
3
16
2
6
1
16
Category Ratings
4.0
Salary
3.4
Company culture
3.4
Job security
3.4
Skill development
3.4
Promotions
3.3
Work-life balance
3.2
Work satisfaction
Dunkin' Donuts is rated 3.6 out of 5 stars on AmbitionBox, based on 124 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Dunkin' Donuts
based on 106 reviews
3.5
Rated by 14 Women
Rated 3.9 for Salary and 3.5 for Work-life balance
3.6
Rated by 92 Men
Rated 4.1 for Salary and 3.4 for Company culture
Work Policy at Dunkin' Donuts
based on 11 reviews in last 6 months
Work from office
73%
Hybrid
18%
Permanent work from home
9%
Dunkin' Donuts Reviews
Top mentions in Dunkin' Donuts Reviews
+ 2 more
Compare Dunkin' Donuts with Similar Companies
|  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.6/5 based on 124 reviews | 3.5/5 based on 2.1k reviews | 4.2/5 based on 1.4k reviews | 3.7/5 based on 1.6k reviews |
Highly Rated for | Salary |  No highly rated category | Skill development Job security Company culture | No highly rated category |
Critically Rated for | Work satisfaction Work-life balance | Promotions Work-life balance Work satisfaction |  No critically rated category | Promotions Salary |
Primary Work Policy | Work from office 73% employees reported | Work from office 85% employees reported | Work from office 69% employees reported | Work from office 80% employees reported |
Rating by Women Employees | 3.5 Good rated by 14 women | 3.3 Average rated by 405 women | 3.9 Good rated by 225 women | 3.6 Good rated by 184 women |
Rating by Men Employees | 3.6 Good rated by 92 men | 3.6 Good rated by 1.5k men | 4.2 Good rated by 984 men | 3.7 Good rated by 1.2k men |
Job security | 3.4 Average | 3.4 Average | 4.1 Good | 3.4 Average |
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Dunkin' Donuts Salaries
Dunkin' Donuts salaries have received with an average score of 4.0 out of 5 by 124 employees.
Area Manager
(15 salaries)
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₹7 L/yr - ₹15 L/yr
Restaurant Manager
(11 salaries)
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₹3.2 L/yr - ₹5 L/yr
Assistant Restaurant Manager
(10 salaries)
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₹2.6 L/yr - ₹7.5 L/yr
District Manager
(6 salaries)
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₹9 L/yr - ₹13 L/yr
Shift Manager
(5 salaries)
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₹2.5 L/yr - ₹2.8 L/yr
Store Manager
(4 salaries)
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₹4.9 L/yr - ₹9 L/yr
Territory Manager
(4 salaries)
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₹23.8 L/yr - ₹26 L/yr
Senior Customer Service Executive
(4 salaries)
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₹1.8 L/yr - ₹2.9 L/yr
ERP Developer
(4 salaries)
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₹23 L/yr - ₹25 L/yr
Shift Incharge
(3 salaries)
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₹1.9 L/yr - ₹2.4 L/yr
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Dunkin' Donuts News
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Dunkin Has Added 4 New Drinks to Its Summer Menu
- Dunkin' has added four new drinks to its summer menu, including frozen coffees inspired by ice cream flavors like Cookie Dough, Mint Chocolate Chip, and Butter Pecan.
- The new menu also features a collaboration with singer Sabrina Carpenter for 'Sabrina’s Strawberry Dream Refresher' and a new food item called the Chipotle Hash Brown Wake-Up Wrap.
- Customers can enjoy a special meal deal that includes two wraps and a choice of a hot or iced coffee for $6.
- Additional new items for the summer season at Dunkin' include a braided apple pie, a Munchkins box with a beach theme, and the return of the Star Spangled Donut for Fourth of July celebrations.
Mensjournal | 26 Jun, 2025
Dunkin's Newest Drink Has Fans Ready for Summer Now
- Dunkin has unveiled its summer lineup, featuring the Sabrina’s Strawberry Dream Refresher, a strawberry-flavored drink with oatmilk and cold foam.
- The drink was created with pop star Sabrina Carpenter and has garnered excitement from fans.
- Fans have expressed eagerness for the Strawberry Dream Refresher, as seen on social media.
- Some fans are even considering switching from Starbucks to try Dunkin's new offerings.
- The new summer lineup is available at Dunkin locations nationwide for a limited time.
- Fans are particularly enthusiastic about the new drinks and bites on Dunkin's menu.
Mensjournal | 25 Jun, 2025
McDonald's was ranked the biggest restaurant chain in the US. Here are the other chains that topped the list.
- Technomic ranked the biggest fast-food, fast-casual, and casual-dining chains in the US, with McDonald's topping the list.
- Major brands like Chick-fil-A and Starbucks also landed top spots in the annual ranking.
- Texas Roadhouse moved up four places this year and became the biggest casual-dining chain in the US.
- The growth across the top three chains slowed in 2024, with a combined sales increase of 1.2% compared to over 11% in 2023.
- Despite challenges, McDonald's loyalty program saw significant growth, up by 30% compared to the previous year.
- The 15 biggest restaurant chains in the US include McDonald's, Starbucks, Chick-fil-A, Taco Bell, and more.
- The list ranks chains like Texas Roadhouse, Pizza Hut, Popeyes, Panera Bread, and Panda Express based on sales and restaurant count.
- Starbucks ranks 2nd with $31.5 billion in sales, followed by Chick-fil-A at $22.7 billion and Taco Bell at $16.2 billion.
- Burger King, Dunkin', and Wendy's also made the top 10, with sales ranging from $11 billion to $12.6 billion.
- McDonald's remained the biggest with $53.5 billion in sales, followed by Starbucks and Chick-fil-A in the top 3.
Insider | 18 Jun, 2025
What it costs to open 12 of the biggest fast food chains in the US, from Chick-fil-A to McDonald's
- Becoming a franchisee for a fast food restaurant comes with varied costs and requirements across different chains.
- Top performing Chick-fil-A locations can generate over $17 million in sales annually, while other chains also offer the potential for high earnings.
- Opening a fast food franchise entails significant startup costs, franchise fees, and ongoing monthly fees for royalties and advertising.
- Business Insider compiled financial requirements for franchise ownership of 12 major US fast food chains, with average total startup costs highlighted.
- Arby's startup costs range from $644,950 to 2.4 million, with minimum net worth and liquid asset requirements specified.
- Burger King franchise requires net worth of at least $1 million, with startup costs varying from $363,400 to $4.7 million.
- Chick-fil-A startup costs range from $426,735 to $2.3 million, with no specific liquid asset or net worth requirements.
- Dairy Queen requires $1.5 million to $2.5 million in startup costs, along with specific asset and net worth requirements.
- Franchise fees, ongoing fees, and average per-unit sales figures for Dunkin' Donuts, KFC, McDonald's, Papa John's, Sonic, Subway, Taco Bell, and Wendy's were also detailed.
- Each franchise's financial requirements present opportunities and challenges for potential franchisees considering investments in the fast food industry.
Insider | 29 May, 2025
The platform 92% of social marketers consider a priority
- 92% of social media marketers consider Instagram a priority platform, with LinkedIn surprisingly coming in second at 52% beating out TikTok.
- 36% of respondents have launched new brand accounts on platforms like Bluesky, while brands are moving away from Twitter due to various concerns.
- 32.5% of social marketers find TikTok challenging to crack, with difficulties in maintaining traction and staying ahead of trends.
- 60% of social marketers would choose Instagram if limited to one platform, appreciating its flexibility with various content formats.
- Carousels are gaining popularity as an effective format, along with short-form videos, memes, relatable posts, and human-led content.
- Top 15 brand accounts recognized for great social media presence include Duolingo, Dunkin', National Park Service, and Glossier.
- Survey reveals social media professionals feeling overwhelmed, exhausted, and facing resource constraints, including decreased budgets.
- Many respondents cite lack of time and resources as barriers to creating impactful content, with leadership often not fully understanding social media's value.
- Themes of mental health concerns, industry challenges, and the need for better support in the social media community are highlighted.
- The survey also explores equipment used by industry professionals, software preferences, AI utilization, and influencer marketing spending.
Link In Bio | 27 May, 2025
Mike's Hot Honey took over 20 years to become a $60 million business. Its founder shared 3 tips for sticking to your dreams.
- Mike Kurtz came up with the idea of Mike's Hot Honey in 2004, projected to make $60 million in 2025.
- He started making hot honey as a hobby and later turned it into a business.
- Kurtz shared tips for turning a side hustle into a successful business.
- Mike's Hot Honey started in 2003 after Kurtz encountered chili-infused honey in Brazil.
- It took six years for the hobby to turn into a business that earned $60 million in revenue.
- The brand collaborated with major names like KFC and Dunkin' in the food industry.
- Kurtz emphasized staying curious, seeking feedback, and surrounding oneself with risk-takers.
- By staying curious, Kurtz discovered the unique fusion that led to the creation of Mike's Hot Honey.
- Feedback from giving away jars as gifts motivated Kurtz to continue pursuing the hot honey idea.
- Spending time with successful risk-takers like Paulie Gee inspired Kurtz to take the leap into entrepreneurship.
Insider | 5 Apr, 2025
Dunkin’, Mad Over Donuts, Among Other Donut And Bakery Chains Face GST Scrutiny Over 18% Tax Demand
- At least six major donut and bakery chains, including Dunkin’ Donuts and Mad Over Donuts, are facing GST scrutiny over a demand for 18% tax on their sales of bakery and donut products.
- GST authorities have issued show cause notices to Dunkin’ Donuts, Mad Over Donuts, Theobroma, and Krispy Kreme, arguing for 18% tax instead of the 5% rate applicable to restaurant services.
- Mad Over Donuts has challenged the GST demand in the Bombay High Court, and the case is expected to be heard next week.
- The outcome of this case could set a precedent for the GST classification of food sold in bakery chains and have implications for the food and beverage sector.
Bloomberg Quint | 25 Feb, 2025
Dunkin's Super Bowl ad hits Starbucks where it's already hurting
- Dunkin' took shots at Starbucks in its Super Bowl advertisement.
- The ad targeted Starbucks' long wait times and over-customization.
- The slogan of the ad was 'America runs on Dunkin'.
- Starbucks' new CEO has been working to simplify the chain's offerings and streamline its mobile ordering system.
Insider | 10 Feb, 2025
From Powerhouses Like Jersey Mike's and Taco Bell to Icons Like Pizza Hut, These are the Top Fast-Food Franchises in 2025
- Entrepreneur's 2025 Franchise 500 ranking reveals the 10 most successful quick-service food franchises.
- Taco Bell is ranked number one in the list of top franchises with more than 8,500 locations across 30 countries.
- The quick service food industry is more competitive than ever, with brands innovating their menus and embracing sustainable initiatives to stay ahead.
- Jersey Mike's has solidified as one of the fastest-growing and most successful QSR franchises and was acquired by private equity firm Blackstone for $8 billion.
- Dunkin' had high-profile celebrity collaborations in 2024 like Ben Affleck, Matt Damon, and Tom Brady in a viral Super Bowl campaign that drove record engagement.
- Popeyes made major moves to expand its footprint in airports and college campuses to tap into a captive audience craving quality comfort food on the go.
- Wendy's is doubling down on expansion, leveraging a mix of traditional locations and its innovative Next Gen restaurant designs to stay ahead in the industry.
- Arby's has evolved into a top contender in the fast food industry thanks to bold menu innovations and a dedicated fanbase.
- Papa John's leverages its brand with celebrity and influencer partnerships and its collaboration with Shaquille O'Neal helped Papa John's raise more than $3 million for charity.
- Pizza Hut has more than 18,000 locations worldwide and continues to evolve, blending traditional recipes with modern innovations to stay ahead in the market.
Entrepreneur | 6 Feb, 2025
Dunkin, Popeye’s, Burger King, and More Offering Deals Through February
- Dunkin is offering an all-day breakfast deal of Wake-Up Wrap sandwiches and choice of hot or iced coffee for $5.
- Krispy Kreme is offering a 35% discount on their new Pop-Tart donuts when you buy one dozen.
- Burger King is offering a $1 classic cheeseburger for members of its Royal Perks program through an in-app offer.
- Buffalo Wild Wings is running a buy-one-get-one deal on burgers every Monday and Wednesday, and offering a Playoff Bundle for $19.99.
Mensjournal | 1 Feb, 2025
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Dunkin' Donuts FAQs
When was Dunkin' Donuts founded?
Dunkin' Donuts was founded in 1950. The company has been operating for 75 years primarily in the Hospitality sector.
Where is the Dunkin' Donuts headquarters located?
Dunkin' Donuts is headquartered in Canton.
Does Dunkin' Donuts have good work-life balance?
Dunkin' Donuts has a work-life balance rating of 3.3 out of 5 based on 100+ employee reviews on AmbitionBox. 31% employees rated Dunkin' Donuts 3 or below, while 69% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Dunkin' Donuts work-life balance reviews for more details.
Is Dunkin' Donuts good for career growth?
Career growth at Dunkin' Donuts is rated as moderate, with a promotions and appraisal rating of 3.4. 31% employees rated Dunkin' Donuts 3 or below, while 69% employees rated it 4 or above on promotions / appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Dunkin' Donuts promotions / appraisals reviews for more detailed insights.
What are the pros and cons of working in Dunkin' Donuts?
Working at Dunkin' Donuts comes with several advantages and disadvantages. It is highly rated for salary & benefits. However, it is poorly rated for work satisfaction, work life balance and skill development, based on 100+ employee reviews on AmbitionBox.
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