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IDFC FIRST BankVerified

3.9
based on 11.7k Reviews
Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards

About IDFC FIRST Bank

"Guided by ethics, powered by technology and a force for social good"
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944
Branches across India
Mumbai
Headquarters
40K+
Employees

IDFC FIRST Bank is a fast growing, new age Private Sector Bank created in India with a vision of building a world-class Bank in India, focused on Ethical, Digital, and Social Good Banking. The Bank has 38 million live customers, a deposit base of Rs. 2,27,316 crores and loans and advances of Rs. 2,31,074 crores, spread over 60,000 cities, towns, and villages across India. It has 971 branches but is built as a digital first Bank in scale, scope, and approach.


Its customer deposits are growing at 28.8% YoY and Loans & Advances growing by 22% YoY (December 31, 2024) based on friendly user digital interface, ethical approach, customer friendly products, strong brand, and high corporate governance. Its technology stack is built on advanced technology using cloud native experience layer, microservices led architecture, and powered by advanced data platform, analytics, and Artificial Intelligence.


Its mobile App is rated 4.9 on Google Playstore and 4.8 on Appstore with 27 million downloads and 1.47 m reviews. The App is rated #1 in India and #4 App in the world by The Forrester Digital Experience Review™: Global Mobile Banking Apps, Q4 2024 for prioritising Customers’ financial well-being, comprehensive suite of financial management features, and personalized financial insights, providing educational resources and expert guidance through its Financial Wellness Corner and IDFC First Academy.


The 7 Core Principles of IDFC FIRST Bank


  1. Vision: Building a world-class Bank in India, focused on Ethical, Digital, and Social Good Banking.
  2. Universal Bank: IDFC FIRST Bank is a Universal Bank, offering a comprehensive range of services, including Retail, MSME, Rural, Startups, Corporate Banking, Cash Management, Wealth Management, Deposits, Government Banking, Working Capital, Trade Finance, and Treasury solutions.
  3. Ethical Banking: The Bank adheres to a "Near and Dear" test, ensuring its products are so customer-friendly that employees can confidently recommend them to loved ones. The Bank is committed to doing right by customers even when no one is watching and believes that income earned unethically is not worth earning. So, the Bank has simplified descriptions, calculations, and legal jargon to avoid confusing customers and offers “ZERO FEE Banking” on all savings account services, including SMS alerts, IMPS, RTGS, NEFT, cash deposits, non-home branch access, ATM withdrawals, cheque books, Demand Drafts, Pay Orders, duplicate statements, and other commonly charged services. It is the first and only bank in India to do so.
  4. Customer Friendly Banking: IDFC FIRST Bank credits interest monthly on savings accounts. For credit cards, it offers lifetime-free cards with no minimum spend conditions, non-expiring reward points, zero interest on ATM cash withdrawals, and dynamic low APR. Any applicable fees are transparent and clearly explained.
  5. Digital Banking: The Bank's modern technology stack delivers high-quality services across mobile, branch, internet banking, call centres, and relationship managers.
  6. Social Good Banking: The Bank is financially inclusive with high asset quality. It has financed over 38 million customers, including 16 million lifestyle improvement loans, 15 million loans to 4.3 million women entrepreneurs, 6.5 million vehicle loans, 1 million sanitation loans, 1 million livelihood loans, 300,000 SME loans, and 100,000 home loans.
  7. ESG: The Bank holds high ESG scores, reflecting its commitment to financial inclusion and social responsibility.
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Winner of ABECA - AmbitionBox Employee Choice Awards

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Awards 2025
Awards 2024
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Best of the best, rated by employees
IDFC FIRST Bank won India’s Largest Employee Choice Awards in Large Companies Category.
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IDFC FIRST Bank Videos

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Mr V Vaidyanathan spoke to CNBC TV18 on IDFC FIRST Bank's Q3FY25 results
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Mr. Vaidyanathan speaking at GFF 2024 on IDFC Tech First Bank: Premium Banking, Universal Access
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IDFC FIRST Bank CEO, V Vaidyanathan, speaks on Senior Citizen Solutions at Outlook 40after40 event
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Supporting Young Minds in Karjat | Lend-A-Shoulder Volunteering Program | FIRST IMPACT
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It’s your turn to run with Mumbai | TMM 2025 | Journey To The Start

IDFC FIRST Bank Job Openings

Relationship Manager - TASC - IDFC FIRST Bank
Lucknow
3 - 5 Yrs
Not Disclosed
Opening For Branch Manager II Chennai - Retail liabilities
Chennai
8 - 13 Yrs
Not Disclosed
Banker-Authorizer
Mumbai Suburban +2
5 - 10 Yrs
Not Disclosed
Associate Manager - CA/SA (Sales) at Jabalpur
Jabalpur
1 - 5 Yrs
Not Disclosed
Acquisition Manager - CA/SA at Chandannagar, Hooghly
Chandannagar
1 - 5 Yrs
Not Disclosed
Sales Manager - Gold loan
Mumbai
4 - 9 Yrs
Not Disclosed
View all 29 jobs

IDFC FIRST Bank Salaries

3.9
rated by 11.7k employees for salaries

Deputy Manager

(2.5k salaries)
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₹1.8 L/yr - ₹9.5 L/yr

Sales Officer

(1.5k salaries)
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₹1.1 L/yr - ₹5 L/yr

Senior Officer

(1.3k salaries)
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₹2 L/yr - ₹5.6 L/yr

Sales Manager

(1k salaries)
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₹2.5 L/yr - ₹10 L/yr

Relationship Manager

(1k salaries)
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₹1.9 L/yr - ₹11.7 L/yr

Territory Sales Manager

(899 salaries)
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₹3.7 L/yr - ₹12.5 L/yr

Territory Manager

(821 salaries)
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₹4 L/yr - ₹12.5 L/yr

Branch Manager

(742 salaries)
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₹6.5 L/yr - ₹26 L/yr

Senior Sales Officer

(721 salaries)
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₹1.6 L/yr - ₹6.5 L/yr

Chief Manager

(712 salaries)
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₹9.5 L/yr - ₹36.5 L/yr

IDFC FIRST Bank Interview Questions

A Sales Officer was asked 3mo agoQ. Where are you currently employed?
A Salesforce Developer was asked 12mo agoQ. What Trigger framework have you worked on?
Get interview-ready with top interview questions
A Credit Manager was asked 12mo agoQ. How can you assess creditworthiness using income documents?
A Senior Officer was asked 6mo agoQ. What are AML and KYC?
A Branch Credit Manager was asked Q. What is the difference between leasehold property and freehold pro...read more
 V Vaidyanathan  Managing Director & CEO IDFC FIRST Bank
Message by our Leader
We have built a culture that places ethics and customer's interest at the centre of everything we do. This culture reflects in the way we are designing our products and services.
- V Vaidyanathan
Managing Director & CEO
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Building Future Leaders | Campus Program

IDFC FIRST Bank trains and nurtures young campus professionals, giving ample opportunities and career progression to groom them for future success in today’s new-age banking environment. We are in search for the best talent to join us and build a world-class Bank, right here in India.
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Code your career with cutting edge technology

Be a part of revolutionising digital banking in India. Leverage latest technologies, platforms to experiment, iterate, and disrupt the status quo. We encourage transformative ideas and empower you to bring them to life. Think outside the box and architect next-gen banking solutions with our diverse teams to shape the future of banking and make a positive impact for our customers.
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Always You First

At IDFC FIRST Bank, we are on a mission to build the World's Most Customer Friendly Bank. This is a challenge we’ve accepted, and we’re constantly evolving our digital systems and processes to achieve this. At the forefront of this is our Customer Experience team who work relentlessly to help our organization imbibe a customer-centric mindset. Always You First is our motto, and at IDFC FIRST Bank we are committed to live it, always!

A little more about IDFC FIRST Bank

Founded in2018 (7 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
Office Locations

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