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Engaged Employer
Pegasystems
3.6
based on 328 Reviews
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Company Overview
Company Locations
Working at Pegasystems
Company Summary
A leader in cloud software, enhancing customer engagement and operational efficiency through CRM, automation, and innovative technologies.
Overall Rating
3.6/5
based on 328 reviews
3% below
industry average
Critically rated for
Promotions, Work satisfaction, Job security
Work Policy
Hybrid
86% employees reported
Monday to Friday
92% employees reported
Flexible timing
84% employees reported
No travel
80% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
43 employees reported
Free meal
42 employees reported
Health insurance
42 employees reported
Office gym
36 employees reported
View all benefits
About Pegasystems
Founded in1983 (42 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
HeadquartersCambridge,Massachusetts, United States
Office Locations
Websitepega.com
Primary Industry
Other Industries
View in video summary
Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you’ve driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you’ve interacted with Pega. For the past 30 years, our technology – CRM, digital process automation, robotics, AI, and more – has empowered the world’s leading companies to achieve breakthrough results.
Vision: Change the way the world builds software.
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Pegasystems Ratings
based on 328 reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
5
115
4
96
3
39
2
28
1
50
Category Ratings
3.7
Company culture
3.7
Salary
3.7
Work-life balance
3.5
Skill development
3.3
Job security
3.3
Work satisfaction
3.1
Promotions
Pegasystems is rated 3.6 out of 5 stars on AmbitionBox, based on 328 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Pegasystems
based on 309 reviews
3.4
Rated by 91 Women
Rated 3.5 for Work-life balance and 3.5 for Salary
3.6
Rated by 218 Men
Rated 3.9 for Work-life balance and 3.8 for Company culture
Work Policy at Pegasystems
based on 31 reviews in last 6 months
Hybrid
86%
Permanent work from home
7%
Work from office
7%
Pegasystems Reviews
Top mentions in Pegasystems Reviews
+ 5 more
Compare Pegasystems with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.6/5 based on 328 reviews | 4.1/5 based on 1.7k reviews | 3.5/5 based on 3.1k reviews | 3.6/5 based on 1.4k reviews |
Highly Rated for |  No highly rated category | Work-life balance Company culture Job security | No highly rated category | Work-life balance |
Critically Rated for | Promotions Job security Work satisfaction | Promotions | Promotions Salary Job security | Promotions Skill development Salary |
Primary Work Policy | Hybrid 86% employees reported | Hybrid 92% employees reported | Work from office 79% employees reported | Hybrid 56% employees reported |
Rating by Women Employees | 3.4 Average rated by 91 women | 4.1 Good rated by 594 women | 3.5 Good rated by 870 women | 3.8 Good rated by 384 women |
Rating by Men Employees | 3.6 Good rated by 218 men | 4.1 Good rated by 989 men | 3.4 Average rated by 2k men | 3.6 Good rated by 893 men |
Job security | 3.3 Average | 4.1 Good | 3.3 Average | 3.6 Good |
View more
Pegasystems Salaries
Pegasystems salaries have received with an average score of 3.7 out of 5 by 328 employees.
Software Engineer
(215 salaries)
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₹14.9 L/yr - ₹25 L/yr
Senior Software Engineer
(173 salaries)
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₹23.7 L/yr - ₹37.6 L/yr
Senior Solution Engineer
(119 salaries)
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₹14.1 L/yr - ₹22.5 L/yr
Solution Engineer
(95 salaries)
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₹9.8 L/yr - ₹18 L/yr
Principal Software Engineer
(90 salaries)
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₹27.8 L/yr - ₹45 L/yr
System Architect
(58 salaries)
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₹13.8 L/yr - ₹24 L/yr
Senior System Architect
(56 salaries)
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₹20.3 L/yr - ₹40 L/yr
Applications Engineer
(46 salaries)
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₹11 L/yr - ₹18 L/yr
Senior Technical Solutions Engineer
(42 salaries)
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₹12.2 L/yr - ₹21 L/yr
Senior Application Engineer
(41 salaries)
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₹13.6 L/yr - ₹24.8 L/yr
Pegasystems Interview Questions
A Software Engineer was asked Q. Given a binary tree, find the lowest common ancestor (LCA) of two give...read more
A Scrum Master was asked Q. How do you handle senior resources who are anti-agile?
An Associate Software Developer was asked 6mo agoQ. What is the binary search algorithm, and how is it implemented in data...read more
A Senior Software Test Engineer was asked Q. Explain projects and methodologies
A System Engineer was asked Q. Futer goal, how to handle VIP users , hardware and software issues for...read more
Pegasystems Jobs
Popular Designations Pegasystems Hires for
Senior Software Engineer
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Technical Support
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Popular Skills Pegasystems Hires for
Current Openings
Pegasystems News
Pegasystems expands features to build and manage AI agents
- Pegasystems Inc. is expanding its artificial intelligence automation capabilities at its PegaWorld conference, focusing on Pega Agentic Process Fabric to unify AI agents across enterprises.
- Agentic Process Fabric connects AI agents with existing systems, data, and workflows, ensuring alignment with business goals and compliance standards.
- The platform separates AI usage into design-time and runtime phases, using AI reasoning for workflow creation and semantic AI for execution to minimize erratic agent behavior.
- Users can interact with agents through various channels, with the platform dynamically selecting the most suitable agents based on data and user input.
- Pega Blueprint now includes tools for incorporating legacy content into re-architected workflows, aiding in modernization and productivity enhancement.
- Pegasystems aims to help clients transform workflows by modernizing legacy applications using AI analysis and Blueprint design agents.
- The company's broader AI strategy emphasizes orchestrated, transparent automation to address concerns about reliability, compliance, and control.
- Pega Agentic Process Fabric will be available in the third quarter of 2025, with updated Blueprint capabilities already accessible.
- Pegasystems seeks to support large-scale enterprise automation without compromising governance or operational predictability.
- The company's success is reflected in its shares rising over 40% in the past five weeks, positioning itself as a vendor for AI deployment in enterprises.
Siliconangle | 2 Jun, 2025
From Agentic Demos to Enterprise Strategy: What the Pegasystems Blueprint Event Reveals About the…
- The recent Agentic AI + Enterprise SaaS event hosted by Pegasystems at their Waltham HQ focused on practical tools, architecture, and deployment strategies rather than theoretical discussions.
- A key highlight was Blueprint, a tool by Pegasystems that uses LLMs to convert natural language inputs into structured applications, aligning with Pega’s Launchpad for operationalizing these applications with agentic AI.
- Insights from the panel discussion addressed enterprise challenges like production deployment delays, the need to embed AI into core processes over just providing a wrapper, pricing strategies for AI startups, and the importance of trust and compliance in AI products.
- The strategic tracks for AI in enterprise software involve incumbents revamping internal architecture with AI as a co-pilot and startups embedding agentic layers onto legacy processes, highlighting the evolving landscape of enterprise AI implementation.
Medium | 22 May, 2025
Best 11 Lifecycle Marketing Software in 2025
- Lifecycle marketing software automates and personalizes engagement throughout the customer journey, enhancing interactions and conversions.
- Choosing the right software depends on goals, required features, integrations, and team size, aiding in optimal business growth and customer engagement.
- Customer lifecycle marketing involves continuous engagement from awareness to post-purchase, catering to real customer needs for effective communication.
- Customer lifecycle marketing software automates marketing tasks, enabling segmentation, personalization, and effective data analysis for a tailored customer journey.
- Benefits of implementing lifecycle marketing software include improved customer engagement, retention rates, operational efficiency, and data-driven insights for better strategies.
- Selecting the right software involves aligning capabilities with business objectives, ensuring essential features, seamless integration, scalability, and user-friendly experience.
- Top 11 lifecycle marketing software tools for 2025 include UXtweak, HubSpot, Marketo Engage, Venngage, ActiveCampaign, Salesforce Marketing Cloud, EngageBay, Pega 7, ChurnZero, Mailmodo, and CRM Creatio.
- Key features, pros, cons, reviews, and pricing details are highlighted for each software, catering to different business needs and sizes in enhancing customer lifecycle management.
- Investing in the right lifecycle marketing software is crucial for businesses to streamline marketing efforts, reduce churn, and personalize customer experiences throughout their journey.
- R.A.C.E. strategy marketing approach along with the recommended software tools can optimize customer engagement, retention, and enhance overall user experience.
UX Tweak | 20 May, 2025
Pega Introduces New Blueprint to Boost AI-Powered Customer Interactions
- Pegasystems Inc. introduces Pega Customer Engagement Blueprint, a generative AI-powered collaboration tool.
- The solution provides scalability and advanced GenAI capabilities to design customer engagement programs.
- Pega Customer Engagement Blueprint enables organizations to visualize and simulate engagement strategies.
- The tool helps in delivering personalized experiences at scale and staying ahead in a competitive market.
TechBullion | 25 Feb, 2025
Pegasystems Reinvents Enterprise App building with AgentX and GenAI Blueprint
- Pegasystems has launched Pega Agent Experience (Pega AgentX), a set of API tools to improve workflow automation.
- Pega AgentX enables AI agents to complete tasks and work together, enhancing customer service and employee productivity.
- The platform also introduced Pega GenAI Blueprint, a product that uses AI to generate application blueprints in seconds, reducing complexity.
- Pegasystems is the only vendor offering a unified platform with CRM, DPA, robotics, and case management capabilities.
Analyticsindiamag | 22 Feb, 2025
Intelligent Solutions — Business Analytics Perspective
- Intelligent solutions tool helps automate processes through analytics, modern techniques and industry-specific standards.
- Business intelligence (BI) draws conclusions from data analysis while data scientists use advanced statistics and predictive analytics to discover patterns and forecast future patterns.
- BI is designed to answer specific queries and provide at-a-glance analysis for decisions or planning, whereas companies can use analytics to continually improve follow-up questions and iteration.
- Tableau, Pega, Sigfox, Instabase, UiPath, Qlik Sense, Apache Spark, Looker and Alteryx are some of the tools used to automate workflows, improve customer engagement, and enhance operational efficiency.
- BI tools pool data from numerous databases, portals, and CRM & ERP systems, to provide a consolidated and accurate view of any issue, trend or analytics.
- No longer just limited to IT teams, anyone can access and analyse data to make informed, evidence-based decisions, including interns, without needing technical expertise.
- Predictive analytics and forecasting help generate insights based on a product or service’s performance history, enabling users to react to disruptions as they arise.
- BI tools automate tasks by generating data-driven analyses instead of using multiple spreadsheets.
- More than 50% of BI tools users said these benefits reduced costs and increased revenue and efficiency.
Medium | 7 Feb, 2025
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Pegasystems FAQs
When was Pegasystems founded?
Pegasystems was founded in 1983. The company has been operating for 42 years primarily in the Software Product sector.
Where is the Pegasystems headquarters located?
Pegasystems is headquartered in Cambridge,Massachusetts. It operates in 2 cities such as Hyderabad / Secunderabad, Bangalore / Bengaluru. To explore all the office locations, visit Pegasystems locations.
How many employees does Pegasystems have in India?
Pegasystems currently has more than 1,800+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Pegasystems based on the number of reviews submitted on AmbitionBox.
Does Pegasystems have good work-life balance?
Pegasystems has a Work-Life Balance Rating of 3.7 out of 5 based on 300+ employee reviews on AmbitionBox. 64% employees rated Pegasystems 4 or above, while 36% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Pegasystems work-life balance reviews for more details.
Is Pegasystems good for career growth?
Career growth at Pegasystems is rated as moderate, with a promotions and appraisal rating of 3.1. 36% employees rated Pegasystems 3 or below, while 64% employees rated it 4 or above on promotions / appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Pegasystems promotions / appraisals reviews for more detailed insights.
What are the cons of working in Pegasystems?
Working at Pegasystems does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work satisfaction and job security, based on 300+ employee reviews on AmbitionBox.
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