Working at Simple2Call

Simple2Call brand of companies have been in business for 40 years and in telecom for 30 years. During its journey, it has evolved based on changing market requirement and customer expectations. Our journey represents our core strengths of resilience, adaptability, customer centricity and focus. We listen to our customers and change ourselves with time. We have not only managed to survive through but grown globally.

Our Guiding Principles

• Do what we say
•  Make things simple
•  Remain Financially Stable
•  Do the Right Things, Follow good governance, and work with honesty & integrity
•  Deliver a compelling value of Quality, Price and Customer Support
•  Long-term relationships with customers, partners and employees

Regulatory Compliance

• Proactive and conservative approach to compliance
• USA: 214 Authorisation from Federal Communications Commission
• India: Licenses issued by the Department of Telecommunication (DoT) include UL-VNO ILD license with pan-India coverage. UL-VNO-Access license for Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Pune. Audiotex licenses for Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, and Ahmedabad.

Our Global Infrastructure

• Global POPs are popular and strategically located data centres
• Epsilon Tier 3 data centres in New York, London and Singapore
• India POPs hosted in Sify Tier 3 data centre in Mumbai, Delhi NCR, Bengaluru, Chennai and Hyderabad
• Carrier-grade, scalable, reliable and secure technology
• IBM Informix Database, software developed over 20+ years
• Own product development engineering research centres in the US

Security Compliance

• PCI DSS compliance for 20+ years
• Periodic 3rd party penetration and vulnerability assessment tests
• ISO27001 (Information Security Management Systems) and ISO27701 (Privacy Information Management System) for effective management and protection of personally identifiable information (PII) processing