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TaskUs
3.2
based on 1.8k Reviews

Video summary
Company Overview
Company Locations
Working at TaskUs
Company Summary
We exist to empower people to deliver Ridiculously Good innovation to the world’s best companies.
Overall Rating
3.2/5
based on 1.8k reviews

11% below
industry average

Critically rated for
Promotions, Skill development, Job security
Work Policy

Work from office
51% employees reported

Rotational Shift
50% employees reported

Flexible timing
52% employees reported

No travel
81% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
86 employees reported
Health insurance
75 employees reported
Cafeteria
72 employees reported
Office gym
39 employees reported
View all benefits
About TaskUs
Founded in2008 (17 yrs old)
India Employee Count5k-10k
Global Employee Count1 Lakh+
HeadquartersNew Braunfels, Texas, United States (USA)
Office Locations
--
Websitetaskus.com
Primary Industry
Other Industries
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View in video summary
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Trust & Safety, AI Services, Risk + Response, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
Mission: To create a partnership of amazing people and innovative technology that delivers the world’s best customer experience
Vision: Our Vision is to make a positive impact on the best brands in the world, on our people, and on our global communities.
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TaskUs Ratings
based on 1.8k reviews
Overall Rating
3.2/5
How AmbitionBox ratings work?

5
698

4
337

3
232

2
126

1
455
Category Ratings
3.3
Company culture
3.3
Work-life balance
3.1
Salary
3.1
Work satisfaction
3.0
Job security
3.0
Skill development
2.8
Promotions
TaskUs is rated 3.2 out of 5 stars on AmbitionBox, based on 1.8k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at TaskUs
based on 1.8k reviews
3.3
Rated by 625 Women
Rated 3.4 for Company culture and 3.3 for Work-life balance
3.2
Rated by 1.2k Men
Rated 3.2 for Work-life balance and 3.2 for Company culture
Work Policy at TaskUs
based on 438 reviews in last 6 months

Work from office
51%

Hybrid
27%

Permanent work from home
22%
TaskUs Reviews
Top mentions in TaskUs Reviews
+ 5 more
Compare TaskUs with Similar Companies
![]() | ![]() Change Company | ![]() Change Company | ![]() Change Company | |
---|---|---|---|---|
Overall Rating | 3.2/5 based on 1.8k reviews | 3.9/5 based on 32.5k reviews | 4.7/5 based on 24.9k reviews | 3.7/5 based on 28.5k reviews |
Highly Rated for | ![]() No highly rated category | Skill development Work-life balance Job security | Salary Skill development Work-life balance | Job security |
Critically Rated for | Promotions Skill development Job security | ![]() No critically rated category | ![]() No critically rated category | Promotions Salary |
Primary Work Policy | Work from office 51% employees reported | Work from office 59% employees reported | Work from office 88% employees reported | Work from office 74% employees reported |
Rating by Women Employees | 3.3 Average rated by 625 women | 3.7 Good rated by 9.8k women | 4.7 Excellent rated by 7.2k women | 3.7 Good rated by 8.3k women |
Rating by Men Employees | 3.2 Average rated by 1.2k men | 4.0 Good rated by 21.1k men | 4.7 Excellent rated by 17.3k men | 3.7 Good rated by 18.8k men |
Job security | 3.0 Average | 3.8 Good | 4.6 Excellent | 4.0 Good |
View more
TaskUs Salaries
TaskUs salaries have received with an average score of 3.1 out of 5 by 1.8k employees.
Team Member
(675 salaries)

Unlock
₹2 L/yr - ₹5 L/yr
Content Moderator
(662 salaries)

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₹1.4 L/yr - ₹4.6 L/yr
Team Lead
(542 salaries)

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₹2.8 L/yr - ₹8 L/yr
Quality Analyst
(422 salaries)

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₹2.2 L/yr - ₹6.5 L/yr
Customer Service Executive
(312 salaries)

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₹2.4 L/yr - ₹4.8 L/yr
Customer Care Executive
(295 salaries)

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₹2.2 L/yr - ₹4.5 L/yr
Customer Support Executive
(237 salaries)

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₹2.1 L/yr - ₹4.5 L/yr
Operations Manager
(167 salaries)

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₹6.1 L/yr - ₹15.2 L/yr
Team Lead Operations
(158 salaries)

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₹3.7 L/yr - ₹8.2 L/yr
SME
(146 salaries)

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₹2.5 L/yr - ₹5 L/yr
TaskUs Interview Questions
A Content Moderator was asked 7mo agoQ. What does a content moderator do?
A KYC Analyst was asked Q. What is Know Your Business (KYB)?
A Devops Engineer was asked 12mo agoQ. What is CI/CD?
A Senior Analyst was asked Q. What is PEP Screening?
A Software Developer was asked 7mo agoQ. What is LINQ in .NET?
TaskUs Jobs
Popular Designations TaskUs Hires for
Current Openings
TaskUs News
View all
Coinbase Data Leak Tied to India-Based Contractor, 70,000 Users Affected
- A data breach at Coinbase affecting over 70,000 users has been linked to a third-party support vendor in India, TaskUs.
- The breach involved TaskUs employees accessing internal tools and leaking user data, potentially for profit or ransom demands.
- Coinbase responded by terminating its relationship with TaskUs, enhancing security measures, and investing in a US-based support team.
- While no funds were stolen, the exposed data could lead to phishing attacks, identity theft, and significant financial implications for Coinbase.
99Bitcoins | 6 Jun, 2025
Coinbase’s $400 Million Breach: What Really Happened And How Did Customers Get Exposed?
- Coinbase was aware of the $400 million customer data breach as early as January when an India-based employee of their outsourcing firm, TaskUs, was caught taking photos of the work system.
- The breach involved threat actors obtaining data by paying overseas contractors, with Coinbase estimating preliminary expenses to range between $180-400 million for remediation and customer reimbursements.
- Over 200 TaskUs employees were fired following the breach, as Coinbase announced the termination of ties with the outsourcing firm and implemented stronger security measures to prevent future incidents.
- In addition to the breach, Coinbase is facing a legal battle against Oregon for the alleged sale of unregistered securities, with their legal team emphasizing the need to resolve federal issues in a federal court to avoid conflicting state regulations.
Bitcoinist | 5 Jun, 2025

Coinbase Faces Backlash For Allegedly Delaying Recent Data Breach Disclosure
- Coinbase is facing backlash for allegedly delaying the disclosure of a data breach that occurred last month, reportedly knowing about it months before going public.
- A recent report by Reuters revealed that an India-based TaskUs employee working for Coinbase was caught taking pictures of her work computer to sell information to hackers in January.
- Coinbase has severed ties with the personnel involved and tightened controls but refrained from disclosing the identity of other foreign agents.
- Investors have criticized Coinbase for lack of transparency and utilizing overseas contractors for sensitive data, leading to legal scrutiny including class action lawsuits and a Department of Justice investigation.
Bitcoinist | 4 Jun, 2025

Coinbase ends contract with TaskUs after the $400M data breach to an Indian contractor.
- Coinbase terminated its contract with TaskUs following a data breach involving an Indian employee of the firm.
- In response to the breach, Coinbase ended relationships with all associated third-party vendors, reported the breach to regulators, reimbursed affected customers, and enhanced internal security measures.
- The data breach exposed sensitive customer information, resulting in an estimated $400 million in damages for Coinbase.
- TaskUs reported that the breach occurred when an Indian employee took pictures of customer details, leading to a ransom demand and subsequent termination of contracts by Coinbase and TaskUs.
TronWeekly | 4 Jun, 2025

Coinbase Data Breach: 69,000 Users Affected by Indian Outsourcing Leak
- Coinbase faces scrutiny for a data breach involving outsourced customer support agents, with sources revealing the breach was known as early as January 2025.
- The breach originated from an India-based TaskUs employee allegedly sharing sensitive data with cybercriminals, leading to termination of over 200 TaskUs employees.
- Affected by the breach were more than 69,000 customers, with compromised data allowing scammers to impersonate Coinbase agents and social engineer customers.
- TaskUs faces negligence accusations, while concerns arise over outsourcing customer interactions to underpaid and undertrained offshore workers.
Cryptopotato | 4 Jun, 2025

Coinbase Crypto Scam Linked to Customer Data Leak in India
- Coinbase crypto scam linked to customer data leak in India.
- Coinbase had known about the data leak since January as per the 3 May 2025 Reuters article.
- An Indian employee at TaskUs, an outsourcing firm, contributed to the breach by taking pictures of her work computer with her private phone.
- Coinbase faces potential damages of up to $400 million, and more than 200 TaskUs employees were let go after the incident.
99Bitcoins | 4 Jun, 2025
Coinbase aware of recently disclosed data leak since January: Reuters
- Coinbase was informed in January about a potential data leak by an employee of an outsourcing firm before publicly disclosing the incident in May.
- An India-based TaskUs employee was caught taking pictures of her work computer with her phone, allegedly giving Coinbase customer information to hackers for money.
- Coinbase cut ties with the involved TaskUs personnel, rejected a $20 million ransom demand after the leak, and did not immediately respond to a request for comment.
- TaskUs, accused of a crypto data breach in 2022, was sued along with Shopify over alleged failures to protect Ledger's customer data following a hack.
Coin Telegraph | 3 Jun, 2025
Coinbase Knew Customer Data Breach in January But Disclosed in May, Says Reuters
- Coinbase disclosed a $400 million breach after receiving a threat email from unknown actors demanding ransom for customer data breach in May, though it had knowledge of the breach in January.
- The breach involves employees of TaskUs outsourcing company, where an India-based employee was caught taking pictures of customer data using her personal phone.
- Coinbase revealed that basic customer information was compromised, but critical data like passwords and private keys were not accessed.
- Coinbase fired employees involved in data breaches and has not paid the threat actor. The incident underscores risks associated with outsourcing tasks to other companies.
TheNewsCrypto | 3 Jun, 2025
Coinbase Knew About the Recently Disclosed Data Leak Since January: Report
- Coinbase was aware of the data leak as early as January, which could cost up to US$400 million.
- An India-based employee of TaskUs, a US outsourcing firm, was involved in the breach by leaking customer information.
- The stolen data included names, addresses, emails, account balances, but private keys and passwords were not accessed.
- Coinbase confirmed cutting ties with TaskUs personnel involved, and the US Department of Justice has launched an investigation into the breach.
Financemagnates | 3 Jun, 2025

Coinbase aware of recently disclosed data leak since January: Reuters
- Coinbase was informed in January about a possible data leak by an employee of an outsourcing firm, months before the incident was publicly disclosed.
- The breach involved an employee of TaskUs, the outsourcing firm, taking pictures of sensitive information and allegedly providing it to hackers for money.
- Around 200 TaskUs employees were fired in January, with only two employees identified as the main culprits behind the breach affecting nearly 70,000 customers.
- Coinbase rejected a $20 million ransom demand after hackers leaked user data, leading to the company severing ties with involved personnel and tightening controls.
Coin Telegraph | 3 Jun, 2025
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TaskUs FAQs
When was TaskUs founded?
TaskUs was founded in 2008. The company has been operating for 17 years primarily in the BPO sector.
Where is the TaskUs headquarters located?
TaskUs is headquartered in New Braunfels, Texas.
How many employees does TaskUs have in India?
TaskUs currently has more than 9,900+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in TaskUs based on the number of reviews submitted on AmbitionBox.
Does TaskUs have good work-life balance?
TaskUs has a work-life balance rating of 3.3 out of 5 based on 1,800+ employee reviews on AmbitionBox. 44% employees rated TaskUs 3 or below, while 56% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read TaskUs work-life balance reviews for more details.
Is TaskUs good for career growth?
Career growth at TaskUs is rated as poor, with a promotions and appraisal rating of 2.8. 44% employees rated TaskUs 3 or below on promotions / appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading TaskUs promotions / appraisals reviews for more detailed insights.
What are the cons of working in TaskUs?
Working at TaskUs does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, skill development and job security, based on 1,800+ employee reviews on AmbitionBox.
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