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CoinDCX

3.8

based on 127 Reviews

Video summary

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CoinDCX Customer Care Executive Reviews

Updated 14 Jan, 2025

Category Ratings

2.7

Work-Life Balance

2.5

Salary

2.2

Promotions

2.2

Work Satisfaction

2.0

Company Culture

2.0

Job Security

2.0

Skill Development

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4 reviews found

Sort By: Popular

Customer Care Executive in Mumbai

Full Time

·

Customer Success Department

1.0

updated on 23 Sep 2023

Likes

Nothing to like anymore.

Dislikes

It used to be the BEST in everything. Now they only promote who is close to their leaders, who licks their toes. Performance does not matter. Even when they are laying off employees every other month, the non performers with bad habits are able keep their job. The leadership is absolutely pathetic. They don't know how to lead yet they're getting lakhs to rupees deposited to their bank account. Ideally in the tough times, a company would keep best performers with best attitude. It's the opposite here. And those who perform, gets slammed by their leadership...Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

Hello! We appreciate your effort to rate us and provide a constructive feedback. We hear your concerns and would be happy to be given an opportunity to discuss them further. Please feel free to reach out to our HR team or write to us on: hr@coindcx.com

Customer Care Executive in Mumbai

Full Time

·

Non Voice Department

5.0

updated on 16 Aug 2023

Likes

The bedt company i have ever worked

Dislikes

There is nothing specific

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

Delighted to hear your positive thoughts on our company—thank you!

Customer Care Executive in Mumbai

Full Time

·

Customer Success Department

2.0

updated on 12 Jul 2023

Likes

Nothing it was pathetic k can say

Dislikes

Everytime everything worst to work

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

We apologize for any issues you've encountered. We value your feedback and would like to resolve the situation. Please reach out to the HR team.

Top trending discussions

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Daily Office Life

2w

a digital marketer

Showed My Office Tantrums to My Husband

Last night, I came home feelin... read more

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HQ - Mumbai,Maharashtra, India

Emerging Technologies

501-1k Employees (India)

People also ask about CoinDCX's Customer Care Executives

Is CoinDCX a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.2 out of 5 from over 4 employee reviews, it's clear that most customer care executives have a below average experience working at CoinDCX. Work-Life balance holds the highest rating at 2.7, while company culture is rated the lowest amongst all factors at 2.0.

Does CoinDCX pay their Customer Care Executives well?

According to AmbitionBox reviews, CoinDCX customer care executives rate their salary and benefits at 2.5 out of 5, based on 4 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about CoinDCX's customer care executives salaries here .

How is the work culture at CoinDCX for Customer Care Executives?

Work culture at CoinDCX for customer care executives is rated 2.0 out of 5 by 4 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at CoinDCX for Customer Care Executives?

Based on 4 reviews on AmbitionBox, CoinDCX's customer care executives rate job security at 2.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at CoinDCX.

CoinDCX Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 CoinDCX reviews submitted by CoinDCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CoinDCX is the right company for you.

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CoinDCX Customer Care Executive Reviews

CoinDCX Customer Care Executive Salary

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