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Indian Eagle

3.5

based on 93 Reviews

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Indian Eagle Customer Care Executive Reviews

Updated 11 Aug, 2024

Category Ratings

4.7

Job Security

4.6

Salary

4.4

Company Culture

4.4

Skill Development

4.3

Promotions

4.3

Work Satisfaction

3.8

Work-Life Balance

What employees say about Indian Eagle?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

45% employees reported

Flexible timing

90% employees reported

No travel

75% employees reported

View more detailed insights

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Top Mentions in Indian Eagle Customer Care Executive Reviews

12 reviews found

Sort By: Popular

Customer Care Executive in Jubliee hills

Reservation & Ticketing Department

4.0

updated on 15 Nov 2021

Likes

Overall its a good company U can develop your communication by communicating with various people its a international company.... Salary is good with incentives, And the main thing culture of the company is very good they support they teach us finally my experience was 👍 good

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Operations Department

1.0

updated on 20 Mar 2024

Likes

Nothing! - don’t make a mistake to join this organisation.

Dislikes

6 days WFO, 10 hours to work, 1 week off, no work life balance, no cab facility, no cafeteria, no mobile allowed, 2 years bond (making you a slave), taking up your original 10th memo. Located in Banjara Hills Old Mansion building - seems like we are not working in BPO but at govt. office. Water coolers not working, atleast we expecta cold water during summers, lift not working, we have to use stairs, washrooms stinks no ventilation. AC floor is being closed due to some senior executives ordering the security guy to switch off it. But we tell them to on it they decline it, which creates a suffocation on the floor....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

updated on 22 Dec 2023

Likes

Management Support! Every team lead is supportive in all aspects professionally and personally. All these years I felt being with a family all the time. I learnt to be a professional in this firm. The team helps in all areas starting from the day one!

Dislikes

Nothings Much!

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

updated on 11 Aug 2024

Likes

Pay Band Appraisals Mentoring

Dislikes

Only likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

updated on 26 Oct 2023

Likes

Life at Indian Eagle.

Dislikes

The last working day with Indian Eagle.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

updated on 26 May 2022

Likes

Freshers have to join in that company because they will get to know how the job is going to be. Coming to hr, managers, team leaders, they are very polite and humble i have worked in many organisations but I never experienced such a friendly culture like Indian eagle i suggest everyone to join there.

Dislikes

I hate security deposits because even people who have talent can't able to afford to pay that if there is any alternate option it if going to be good

Work Details

Work days: Monday to Saturday (Flexible Timings)

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Customer Care Executive in Hyderabad / Secunderabad

Customer Service Department

5.0

updated on 02 Feb 2022

Likes

A great place to start your journey

Dislikes

It's just business, you are working for money and the company is paying you to work as per their norms. So no dislikes about it.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Customer Service Department

5.0

updated on 03 May 2022

Likes

Management is good and they take more responsibilities of their employees

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Hyderabad / Secunderabad

Travel Agency Department

3.0

updated on 14 Aug 2020

Likes

Operation manager is really good and really supportive. It's very difficult to get such a boss.

Dislikes

Management Giving team lead position who really dont deserve it, no skills, bad communication and escapering from doing from job.They dont know how to work but they try to dominate employees and try to show their position. Ops Manager is excellent.

Work Details

Ops manager is supportive and he is boss, overall I enjoyed my work.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Day to Day Office

1w (edited)

a deputy manager

50 Upvotes & I'll Quit My Job!

**Update** You guys really did it. Guess I’m unemployed now 😅 Next goal: 150 up... read more

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HQ - Hyderabad/Secunderabad, Telangana, India

Travel & Tourism

201-500 Employees (India)

People also ask about Indian Eagle's Customer Care Executives

Is Indian Eagle a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 12 employee reviews, it's clear that most customer care executives have an average experience working at Indian Eagle. Job Security holds the highest rating at 4.7, while work-life balance is rated the lowest amongst all factors at 3.8.

Does Indian Eagle pay their Customer Care Executives well?

According to AmbitionBox reviews, Indian Eagle customer care executives rate their salary and benefits at 4.6 out of 5, based on 12 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Indian Eagle is generally seen as a place that values and rewards its workforce fairly. You can know more about Indian Eagle's customer care executives salaries here

How is the work culture at Indian Eagle for Customer Care Executives?

Work culture at Indian Eagle for customer care executives is rated 4.4 out of 5 by 12 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Indian Eagle.

How is the job security at Indian Eagle for Customer Care Executives?

Based on 12 reviews on AmbitionBox, Indian Eagle's customer care executives rate job security at 4.7 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Indian Eagle, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

Indian Eagle Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Indian Eagle reviews submitted by Indian Eagle employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Indian Eagle is the right company for you. 45% of employees reported the working day...