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Crystal Travel

4.1

based on 86 Reviews

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Crystal Travel Reviews

Updated 17 Jun, 2025

Category Ratings

4.0

Company Culture

4.0

Work-Life Balance

4.0

Skill Development

3.9

Job Security

3.9

Salary

3.9

Work Satisfaction

3.5

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What employees say about Crystal Travel?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

43% employees reported

Flexible timing

61% employees reported

No travel

89% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

20 reviews

4.3

Rated by Men

50 reviews

Crystal Travel is rated 4.1 out of 5 stars on AmbitionBox, based on 86 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Detailed Crystal Travel Employee Reviews

Graphic Designer in Gurgaon / Gurugram

Full Time

Digital Marketing Department

4.0

updated on 27 May 2025

Likes

I really appreciate the cab service provided. It's been a great help in ensuring timely and safe commutes. The current timings are convenient and well-managed. Please continue maintaining the same level of service and punctuality

Dislikes

Canteen Food: The taste and quality of the canteen food could be improved. Work Schedule: Working 5.5 days a week, including Saturdays, is quite exhausting. A 5-day workweek would allow for better work-life balance and improved productivity. Since we primarily work for UK and US —who follow a 5-day week—it would make sense for us to align with that as well.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Gurgaon / Gurugram

Full Time

Operations Department

5.0

updated on 09 Apr 2024

Likes

I have been working here for more than 3 years and my experience so far has been "WOW". I would recommend my friends to be a part of this amazing organisation. I joined this company during COVID, and I have seen a lot of changes seen then. The management here is quite supportive, and you can enjoy your work as they keep the environment stress-free. It's my personalized experience with this company, which I intended to share with you....Read More

Dislikes

Nothing to dislike.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

View all detailed Crystal Travel employee reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

4.4

• 20 reviews

Food, Beverage & Hospitality

4.1

• 14 reviews

Finance & Accounting

3.9

• 9 reviews

Sales & Business Development

3.9

• 7 reviews

Top Mentions in Crystal Travel Reviews

Senior Management (13)

Work Environment (12)

Work Culture (11)

Salary (9)

Work Life Balance (6)

Travel Policy (6)

86 reviews found

Sort By: Popular

Customer Care Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

3.0

updated on 26 May 2025

Likes

Team bonding and no work pressure , job security

Dislikes

There is no scope and promotions here which i think a bit disappointment for everyone also a hierarchy should be there especially when taking a decision which can impact your salary expectations and that too without even having a discussion or taking feedbacks from the team.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Online Sales Executive in Gurgaon / Gurugram

Full Time

Operations Department

5.0

updated on 08 Apr 2024

Likes

Reward to those who work hard. Been in this company for 6 years, i have seen many changes , good and bad. Adapting to the situation and working hard not only to show on data sheet but having to proof yourself that you did your best, at tye end of the day, you feel happy.

Dislikes

I like the work environment, the employee whom i grow up with and plus if the managment can do better, we can reach new heights.

Work Details

Work policy: On process requirement

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

updated on 11 Jul 2023

Likes

When i join this organization from day 1 I never feel pressurized and all the seniors are very good they always support you! If you work in this company you never feel that you are a agent you will feel like family else dur to some personal reasons I need quit my job else my target was to stay in this company for 5 to 6 years. Definitely if get a chance to join this company I'll definitely join again!!...Read More

Dislikes

There is nothing to say any bad thing to this company.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Hey there, Thank you for your kind words & taking out time for dropping this feedback, it means a lot to us .We'll continue working hard to make the organisation a better place to work for our employees. :)

Digital Marketing Manager in Gurgaon / Gurugram

Full Time

Digital Marketing Department

4.0

updated on 11 Jan 2024

Likes

- great team - great opportunities

Dislikes

- some other teams lack discipline - some other teams lack culture

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Senior Software Developer in Gurgaon / Gurugram

Full Time

Software Development Department

5.0

updated on 19 Jan 2024

Likes

Amazing work culture. Office Environment is great.

Dislikes

No dislikes .Everything is good there.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Read Crystal Travel Reviews based on designations

Team Lead in Gurgaon / Gurugram

Full Time

Finance Department

5.0

updated on 28 Jun 2023

Likes

Great work environment. Working hours are perfect. Salary on last working day of the month. We have open door policy. All our management team are very approachable. Lots of opportunities to grow and make your career. Thank you Crystal.

Dislikes

Got a good appraisal but it was not what I was expecting this year.

Work Details

Work policy: 2 Days in a month

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Gurgaon / Gurugram

Full Time

Operations Department

5.0

updated on 17 Nov 2023

Likes

Company Consider their employees preferences

Dislikes

It is not 5 Day's working in all Departments

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

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Quality Analyst in Gurgaon / Gurugram

Full Time

Non Voice Department

5.0

updated on 16 Nov 2023

Likes

The team spirit and work culture Is very good in crystal.

Dislikes

There should be 5 working days instead of 5.5 in a week.

Work Details

Work days: Rotational Shift (Strict Timings)

Technical Subject Matter Expert in London

Full Time

Operations Department

5.0

updated on 20 Jun 2023

Likes

Great team Atmosphere and never dull moment! This company practices what they preach and there are lots of opportunities to bound as a team and learn new things. Office party and team outing celebration were really very nice

Dislikes

No negatives - great experience overall

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Gurgaon / Gurugram

Full Time

Finance Department

5.0

updated on 24 Jul 2023

Likes

Friendly environment and satisfactory work-life balance. Flexibility to work from home. Enough opportunity for learning &.growth.

Dislikes

Should have more learning & skill development activities.

Work Details

Work policy: Two days work from home in a month.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Travel Consultant in New Delhi

Full Time

Back Office Department

3.0

updated on 28 Feb 2025

Likes

Everything is good except Ops Manager

Dislikes

Not taking any action if employee complaints about senior behaviour. Ops manager is too mean misbehaved shouts,sarcastically passed the comment. Except that all is pretty good.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Gurgaon / Gurugram

Full Time

Voice / Blended Department

3.0

updated on 28 Jun 2023

Likes

A good company, where you can balance your personal and professional life. Company provides quarterly party to the team and celebrates the Indian Holidays.

Dislikes

Nothing, i found bad, but anything can be bad for him/ her if you are wrong.

Work Details

Work policy: 2 days in a month

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Executive in Gurgaon / Gurugram

Full Time

Operations Support Department

5.0

updated on 20 Jun 2023

Likes

My Manager is so Co-Operative and helpful. She helped me a lot in every situation. Even, my teammates were very supportive.

Dislikes

Cafeteria is not very good and food options are not very much

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves International Travel.

Senior Ticketing Executive in Gurgaon / Gurugram

Full Time

Flight & Airport Operations Department

5.0

updated on 12 Oct 2023

Likes

Working culture,work satisfaction is gud

Dislikes

Nothing all things gud

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Travel Consultant in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

updated on 03 Nov 2023

Likes

Everything is good in crystal travel.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Travel Consultant in Gurgaon / Gurugram

Full Time

Sales Support & Operations Department

5.0

updated on 14 Sep 2023

Likes

Crystal travel is a good company to work

Dislikes

As such there is nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Assistant Manager in Gurgaon / Gurugram

Full Time

Operations Department

4.0

updated on 20 Jun 2023

Likes

Best place to learn many things about your work plus good atmosphere.

Dislikes

Nothing

Work Details

Work policy: 2 work from home In a month

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Personal Finance

a sales executive

Net worth 30cr

I have a high-paying job, solid investments, and I’ve been quietly compounding for years. But I live... read more

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HQ - London, United Kingdom

Travel & Tourism

201-500 Employees (India)

IT Services & Consulting

Crystal Travel Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 86 Crystal Travel reviews submitted by Crystal Travel employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Crystal Travel is the right company for you. 43% of employees reported the worki...

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Crystal Travel Salaries in India

Travel Consultant 20 salaries	Unlock ₹3 L/yr - ₹6 L/yr
Team Lead 16 salaries	Unlock ₹4.8 L/yr - ₹9.5 L/yr
Senior Travel Consultant 10 salaries	Unlock ₹3.6 L/yr - ₹6.5 L/yr
Software Developer 9 salaries	Unlock ₹2.7 L/yr - ₹6 L/yr
Quality Analyst 8 salaries	Unlock ₹3 L/yr - ₹6.3 L/yr