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Engaged Employer

Marble Box

4.0

based on 460 Reviews

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Marble Box Reviews

Updated 22 Jul, 2025

Overall Rating

4.0/5

based on 460 reviews

11% above industry's average

know more

Category Ratings

3.9

Company Culture

3.8

Salary

3.8

Work-Life Balance

3.7

Skill Development

3.7

Work Satisfaction

3.5

Job Security

3.5

Promotions

What employees say about Marble Box?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

100% employees reported

Monday to Friday

95% employees reported

Flexible timing

48% employees reported

No travel

78% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

104 reviews

4.1

Rated by Men

323 reviews

Marble Box is rated 4.0 out of 5 stars on AmbitionBox, based on 460 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the... Read more

Detailed Marble Box Employee Reviews

Process Associate in Kolkata

Full Time

Back Office Department

1.0

updated on 04 Jun 2025

Likes

Nothing.

Dislikes

Training process was horrible.... There is no job security, In the training process they will reject you by saying you have not matched the criteria and cutoff score ..... They will teach you the basic things and prepare questions of high standard....Full of politics and floor manager referrals candidate are chosen.. Trainer do not have patience to answer the question twice....you will just waste your time for 1 month and they will ask you to leave .....But during the interview process from HR department no one will inform about this rigid policy of the training process......Hopeless organization. Don't waste your time for this organisation....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

We’re sorry to hear about your experience. At Marble Box, we follow a structured and transparent training process designed to help individuals succeed in a demanding, quality-focused industry. This ensures fairness and prepares every team member for real-world responsibilities. That said, we value every individual’s perspective and regret if you felt unsupported at any point. Please feel free to reach out at grievances@marble-box.com so we can hear you out and address the issue.

Process Associate in Kolkata

Full Time

Non Voice Department

1.0

updated on 04 Aug 2024

Likes

There was a time when everything was going very well. But then some "nalla" people came into the frame of higher management. They also knew that they are not eligible for the post so they cut the competition and pressurised or fired the well deserved candidates to leave the organisation. Now the organisation is full of nalla people.

Dislikes

I would suggest everyone to not go that organisation. Whatever you heard good about the organisation, that was in past. The ops management has been changed and they are not eligible handle the process. There is nothing good about this organisation anymore

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

View all detailed Marble Box employee reviews

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Top Mentions in Marble Box Reviews

Work Culture (72)

Work Environment (68)

Senior Management (62)

Salary (60)

Job Security (40)

Career Growth (22)

460 reviews found

Sort By: Popular

Assistant Delivery Manager in Kolkata

Full Time

Voice / Blended Department

2.0

updated on 12 May 2025

Likes

Skill Development

Dislikes

Lot of Politics and for which a guy who is from outside cannot survive. Also, they are not ready to accept people from outside, not the director but the management which comes as Manager & Team Leaders.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

We’re sorry to hear your experience didn’t meet expectations. At Marble Box, we’re committed to transparency and fairness for everyone. We’d appreciate it if you could share more details with us at grievance@marble-box.com so we can better understand and address your concerns.

Senior Process Associate in Kolkata

Full Time

Back Office Department

4.0

updated on 18 Apr 2025

Likes

Work culture, environment and very good relationship and behaviour or General manager and CEO of the company with other employees., taking care of health and family issues of employees l.

Dislikes

Monthly payment of bonus, not yearly.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for taking the time to share your feedback. We're glad you're enjoying the work culture and support.

Process Associate in Kolkata

Full Time

General Insurance Department

3.0

updated on 19 Feb 2025

Likes

I would like about the company has 2 week off every week and not disappointed in leave requirement.

Dislikes

As there is no internal promotion happening and as i can't seen any increment in this year.duto many of projects closed suddenly so also i and also all employee are received any Leave in cashment.

Work Details

Work timings: Flexible Timings

Employer's Response

Thank you for sharing your thoughts. We’re glad you value aspects like our leave policy. However, you shared the feedback in a public forum, which isn’t ideal for addressing concerns effectively. We’d love to work with you directly to resolve these matters—whether it’s about career growth, compensation, or project changes. Our policy encourages open dialogue through internal channels like your manager or HR, rather than public forums, to ensure we can support you best. Please reach out so we can discuss this further and find solutions together.

Marble Box Interview Questions

A Process Associate was asked 10mo agoQ. Why did you choose Marble Box?

Read all Process Associate questions

A Senior Process Associate was asked 3mo agoQ. Tell me something about yourself that is not written in your CV.

Read all Senior Process Associate quest...

Get interview-ready with top interview questions & answers

A Quality Analyst was asked Q. As a QA, what value do you want to add if you are selected?

Read all Quality Analyst questions

An IT Executive was asked Q. What is a firewall?

Read all IT Executive questions

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Senior Process Associate in Kolkata

Full Time

Back Office Department

4.0

updated on 19 Jan 2025

Likes

Marble box solution LLP is a great place to work, especially for freshers, as it provided an excellent platform to learn and grow. It offers a supportive environment that helps in building strong professional foundations. The experience there truly acts as a career booster.

Dislikes

Marble box is great for learning and career growth, the upper-level policies and politics were a drawback. These aspects sometimes created challenges in the work environment. Despite that, it was a valuable experience overall.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

Thank you for your thoughtful review. We're glad you found Marble Box valuable, especially for freshers. We appreciate your candid feedback on the challenges you experienced. A positive work environment is crucial, and we're committed to continually refining our processes to ensure this for everyone.

Latest Marble Box Employee Reviews

View All

Process Associate in Kolkata

Non Voice

2.0

• updated on 09 Jul 2025

Likes:

Games and cultural events

Dislikes:

Biasedness, poor management, highly biased HR and managers.

Subject Matter Expert in Kolkata

Operations

5.0

• updated on 15 Jun 2025

Likes:

Everything. Specifically enviornment

Dislikes:

Nothing

Process Associate Executive in Kolkata

Non Voice

1.0

• updated on 09 Jun 2025

Likes:

Salary, all facilities

Dislikes:

All over I don't like.

Assistant Manager Information Technology in Kolkata

Full Time

IT Support Department

5.0

updated on 18 Sep 2024

Likes

This is the best place I have worked on and the best company I worked for till date. The work culture is fabulous. I have spent almost 5 years in this company and I would say that this is one of the best place to work.

Dislikes

There is hardly anything I dislike about this company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Read Marble Box Reviews based on designations

Process Associate in Kolkata

Full Time

IT Consulting Department

1.0

updated on 14 Aug 2024

Likes

Nothing to like about this company employee harassment ....I recommend never join this company ...

Dislikes

They laid off 100 people on 31st july ...I haven't received the exp and relieving letters yet ....Nor the compensation they promised to give

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Kolkata

Full Time

General Insurance Department

5.0

updated on 28 Dec 2023

Likes

Marble Box maintains a good work culture and always thinks about the employee well-being. The job security in this company is always in the highest level. The higher management has always been supportive to all the employees and encourages them to grow in their work life.

Dislikes

The only thing I feel can be changed is the salary banding for the employees. On paper it may look like good or average however, if it is compared to other companies which deals with General Insurance it will be considered on lower side.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Marble Box.

Process Associate in Kolkata

Full Time

Back Office Department

4.0

updated on 28 Dec 2023

Likes

Excellent work environment/ Saturday - Sunday fixed week offs/ good relationship between colleagues / flexibility in shift timings / a lot of growth opportunities/ great training infrastructure.

Dislikes

Rude nature of some senior employees / partiality in promotion / work - salary ratio is quite low/ no work from home facility

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Kolkata

Full Time

Back Office Department

4.0

updated on 28 Dec 2023

Likes

From my point of view friendly working atmosphere and working culture, Each and every senior colleague are helpfull. Also my manager and trainer they're very humble and helping us like a good teacher.

Dislikes

There is nothing to dislike.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

Back Office Department

5.0

updated on 28 Dec 2023

Likes

Overall the company is good and the environment is also good but when it comes to health due to night shift some of us cannot handle the pressure so sometimes it feels to not to go to work

Dislikes

The mangers are very selective

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Kolkata

Full Time

Non Voice Department

4.0

updated on 28 Dec 2023

Likes

We can share our any work related problems with higher designation without any hesitation which i don't think any other company's employee can.

Dislikes

This general billing work is not very common in kolkata. so if we want to switch this experience will not impact in my resume.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Manager in Kolkata

Full Time

Back Office Department

5.0

updated on 28 Dec 2023

Likes

The people centric mindset of the company is something that gives me a feel of safe and secure working here. MB's first priority has always been 'Securing its employees livelihood'.

Dislikes

Some senior members at MB (Till the 3rd level) have taken their role for granted. They show very less interest in learning and growing further with the company. This attitude in some members makes me feel unhappy sometimes.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Kolkata

Full Time

Operations Department

5.0

updated on 27 Dec 2023

Likes

I thoroughly enjoyed my time at this place , experiencing signifiant personal and professional growth. The abundance of learning opportunities empowered me to enhance my skills and contribute effectively. MB is an employee centric Organisation values both individual and collective success! Highly Recommended!

Dislikes

Overall my time here has been steady and I appreciate the stability and balance they offer

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Kolkata

Full Time

Back Office Department

5.0

updated on 27 Dec 2023

Likes

Every thing. There is nothing to dislike. The work ambience, facilities that are provided, support group and all the department are very helpful. Overall, very happy to be a Part of Marble Box

Dislikes

Nothing to dislike here except the canteen food facilities. Need to start the meal facilities which will help to save the time for the employees.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior HR Executive in Kolkata

Full Time

Recruitment & Talent Acquisition Department

5.0

updated on 27 Dec 2023

Likes

I appreciate how people behave with each other,their hospitality & modesty,how employees maintain office decorum and office infrastructure & ambience.

Dislikes

I felt there are fewer opportunities for growth in our recruitment vertical.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

General Manager in Kolkata

Full Time

Top Management Department

5.0

updated on 27 Dec 2023

Likes

The opportunity to learn and work on new aspects of business. The organization believes in meritocracy and gives opportunities to talent to showcase their skills.

Dislikes

The organization can be more aggressive in scaling the business.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer's Response

Thank you for your valuable insights!

Process Associate in Kolkata

Full Time

Finance Department

1.0

updated on 23 May 2025

Likes

Nothing is there to like this company.

Dislikes

Worst Company Ever. Toxic peoples and worst management system. There is no promotion and no job security. There's a frequent lay off on this company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

We’re sorry to hear your experience didn’t meet expectations. We encourage you to contact us at grievance@marble-box.com so we can better understand your concerns and take appropriate action.

Trainer in Kolkata

Full Time

Corporate Training Department

4.0

updated on 20 May 2025

Likes

Based on user ratings: Salary, Skill development, Promotions, Company culture, Work-life balance

Dislikes

Based on user ratings: Job security

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Thank your for sharing your rating!

Process Associate in Kolkata

Full Time

Back Office Department

3.0

updated on 20 May 2025

Likes

Office decorum

Dislikes

Less Job security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thanks for your feedback—we’re glad you enjoy our office decorum! We acknowledge your concerns and prioritize a healthy, safe environment. If you have specific thoughts, feel free to reach out to grievance@marble-box.com

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HQ - Kolkata, West Bengal, United States

BPO

501-1k Employees (India)

Marble Box Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 460 Marble Box reviews submitted by Marble Box employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marble Box is the right company for you. 95% of employees reported the working days at ...

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Marble Box Salaries in India

Process Associate 325 salaries	Unlock ₹1.8 L/yr - ₹4.9 L/yr
Quality Analyst 99 salaries	Unlock ₹2.2 L/yr - ₹6 L/yr
Senior Process Associate 45 salaries	Unlock ₹2.2 L/yr - ₹4.4 L/yr
Virtual Assistant 23 salaries	Unlock ₹2.2 L/yr - ₹5.6 L/yr
Operations Manager 13 salaries	Unlock ₹5.1 L/yr - ₹10 L/yr