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Marble Box

4.0

based on 460 Reviews

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Marble Box Process Associate Reviews

Updated 9 Jul, 2025

Category Ratings

3.9

Company Culture

3.6

Salary

3.6

Work-Life Balance

3.6

Skill Development

3.5

Work Satisfaction

3.4

Job Security

3.2

Promotions

What employees say about Marble Box?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

100% employees reported

Monday to Friday

94% employees reported

Flexible timing

42% employees reported

No travel

77% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

65 reviews

3.8

Rated by Men

122 reviews

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Top Mentions in Marble Box Process Associate Reviews

203 reviews found

Sort By: Popular

Process Associate in Kolkata

Full Time

IT Consulting Department

1.0

updated on 14 Aug 2024

Likes

Nothing to like about this company employee harassment ....I recommend never join this company ...

Dislikes

They laid off 100 people on 31st july ...I haven't received the exp and relieving letters yet ....Nor the compensation they promised to give

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Kolkata

Full Time

General Insurance Department

1.0

updated on 11 Jun 2025

Likes

You will get a regular dishwasher to clean your lunch box.

Dislikes

The workplace is full of politics at every level, from ground staff to top management. At times, it resembles a political campaign more than a professional setting. There is absolutely no job security. When projects are delayed, blame is often unfairly placed on juniors, new joiners, or those in their probation period, regardless ofthe actual cause. This fosters a constant atmosphere of fear regarding termination. Managers frequently resort to humiliation, which severely undermines employee confidence. The pressure can become so overwhelming that even basic skills, like holding and operating a mouse, begin to feel unfamiliar....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Employer's Response

We’re sorry to hear about your experience. At Marble Box, we are committed to building a fair, respectful, and transparent workplace. We value every individual’s perspective and regret if you felt undervalued or pressured at any point. If you wish, you can reach out to us at grievances@marble-box.com so we can review this further and take appropriate action.

Process Associate in Kolkata

Full Time

Back Office Department

1.0

updated on 04 Jun 2025

Likes

Nothing.

Dislikes

Training process was horrible.... There is no job security, In the training process they will reject you by saying you have not matched the criteria and cutoff score ..... They will teach you the basic things and prepare questions of high standard....Full of politics and floor manager referrals candidate are chosen.. Trainer do not have patience to answer the question twice....you will just waste your time for 1 month and they will ask you to leave .....But during the interview process from HR department no one will inform about this rigid policy of the training process......Hopeless organization. Don't waste your time for this organisation....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

We’re sorry to hear about your experience. At Marble Box, we follow a structured and transparent training process designed to help individuals succeed in a demanding, quality-focused industry. This ensures fairness and prepares every team member for real-world responsibilities. That said, we value every individual’s perspective and regret if you felt unsupported at any point. Please feel free to reach out at grievances@marble-box.com so we can hear you out and address the issue.

Process Associate in Kolkata

Full Time

General Insurance Department

3.0

updated on 19 Feb 2025

Likes

I would like about the company has 2 week off every week and not disappointed in leave requirement.

Dislikes

As there is no internal promotion happening and as i can't seen any increment in this year.duto many of projects closed suddenly so also i and also all employee are received any Leave in cashment.

Work Details

Work timings: Flexible Timings

Employer's Response

Thank you for sharing your thoughts. We’re glad you value aspects like our leave policy. However, you shared the feedback in a public forum, which isn’t ideal for addressing concerns effectively. We’d love to work with you directly to resolve these matters—whether it’s about career growth, compensation, or project changes. Our policy encourages open dialogue through internal channels like your manager or HR, rather than public forums, to ensure we can support you best. Please reach out so we can discuss this further and find solutions together.

Process Associate in Kolkata

Full Time

Back Office Department

4.0

updated on 28 Dec 2023

Likes

Excellent work environment/ Saturday - Sunday fixed week offs/ good relationship between colleagues / flexibility in shift timings / a lot of growth opportunities/ great training infrastructure.

Dislikes

Rude nature of some senior employees / partiality in promotion / work - salary ratio is quite low/ no work from home facility

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Read Marble Box Process Associate Reviews based on locations

Process Associate in Kolkata

Full Time

Back Office Department

4.0

updated on 28 Dec 2023

Likes

From my point of view friendly working atmosphere and working culture, Each and every senior colleague are helpfull. Also my manager and trainer they're very humble and helping us like a good teacher.

Dislikes

There is nothing to dislike.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Kolkata

Full Time

Non Voice Department

4.0

updated on 28 Dec 2023

Likes

We can share our any work related problems with higher designation without any hesitation which i don't think any other company's employee can.

Dislikes

This general billing work is not very common in kolkata. so if we want to switch this experience will not impact in my resume.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Process Associate in Kolkata

Full Time

Back Office Department

5.0

updated on 27 Dec 2023

Likes

Every thing. There is nothing to dislike. The work ambience, facilities that are provided, support group and all the department are very helpful. Overall, very happy to be a Part of Marble Box

Dislikes

Nothing to dislike here except the canteen food facilities. Need to start the meal facilities which will help to save the time for the employees.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Kolkata

Full Time

Non Voice Department

2.0

updated on 09 Jul 2025

Likes

Games and cultural events

Dislikes

Biasedness, poor management, highly biased HR and managers.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

We’re sorry to hear your experience didn’t meet expectations. We encourage you to contact us at grievance@marble-box.com so we can better understand your concerns and take appropriate action.

Process Associate in Kolkata

Full Time

Facility Management Department

2.0

updated on 05 Jun 2025

Likes

Holidays

Dislikes

Job Security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for sharing your thoughts. We value our team members and are always working to ensure a positive, respectful, and stable work environment.

Process Associate in Kolkata

Full Time

Finance Department

1.0

updated on 23 May 2025

Likes

Nothing is there to like this company.

Dislikes

Worst Company Ever. Toxic peoples and worst management system. There is no promotion and no job security. There's a frequent lay off on this company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

We’re sorry to hear your experience didn’t meet expectations. We encourage you to contact us at grievance@marble-box.com so we can better understand your concerns and take appropriate action.

Process Associate in Kolkata

Full Time

Back Office Department

3.0

updated on 20 May 2025

Likes

Office decorum

Dislikes

Less Job security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thanks for your feedback—we’re glad you enjoy our office decorum! We acknowledge your concerns and prioritize a healthy, safe environment. If you have specific thoughts, feel free to reach out to grievance@marble-box.com

Process Associate in Kolkata

Full Time

Operations Department

1.0

updated on 16 Apr 2025

Likes

nothing

Dislikes

everything

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

We’re sorry your experience didn’t meet expectations. We’d appreciate more details at grievance@marble-box.com so we can better understand and address your concerns.

Process Associate in Kolkata

Full Time

Back Office Department

1.0

updated on 03 Apr 2025

Likes

Nothing

Dislikes

Everything

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employer's Response

We’re sorry your experience didn’t meet expectations. We’d appreciate more details at grievance@marble-box.com so we can better understand and address your concerns.

Process Associate in Kolkata

Full Time

Non Voice Department

4.0

updated on 15 Mar 2025

Likes

Work culture

Dislikes

Job security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thanks for your feedback—we’re glad you enjoy our work culture! We acknowledge your concerns and prioritize a healthy, safe environment. If you have specific thoughts, feel free to reach out to grievance@marble-box.com

Process Associate in Kolkata

Full Time

Non Voice Department

3.0

updated on 20 Feb 2025

Likes

Company culture

Dislikes

Salary and promotion model

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thanks for the feedback! Please reach out with your specific concerns to grievance@marble-box.com, and we’ll address them.

Process Associate in Kolkata

Full Time

Back Office Department

4.0

updated on 09 Feb 2025

Likes

Company culture.

Dislikes

There salary paying structure. Company should pay there employees either end of the month or starting of the month.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for the feedback.

Process Associate in Kolkata

Full Time

Back Office Department

3.0

updated on 23 Jan 2025

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for taking the time to leave a rating. We’d appreciate it if you could share more details about your experience so we can better understand your rating. If you’re open to sharing, reach out to us at grievance@marble-box.com.

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HQ - Kolkata, West Bengal, United States

BPO

501-1k Employees (India)

People also ask about Marble Box's Process Associates

Is Marble Box a good place to work for Process Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 203 employee reviews, it's clear that most process associates have an average experience working at Marble Box. Company culture holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about company culture and career growth on AmbitionBox.

Does Marble Box pay their Process Associates well?

According to AmbitionBox reviews, Marble Box process associates rate their salary and benefits at 3.6 out of 5, based on 203 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Marble Box's process associates salaries here and to read reviews specifically about salary and benefits at Marble Box for process associates, click here .

How is the work culture at Marble Box for Process Associates?

Work culture at Marble Box for process associates is rated 3.9 out of 5 by 203 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Marble Box for process associates, click here .

How is the job security at Marble Box for Process Associates?

Based on 203 reviews on AmbitionBox, Marble Box's process associates rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Marble Box. To read reviews about job security at Marble Box for process associates, click here .

Is work from home available to Process Associates at Marble Box?

According to 18 AmbitionBox reviews, Marble Box does not currently offer any work-from-home options to process associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

Marble Box Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 203 Marble Box reviews submitted by Marble Box employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marble Box is the right company for you. 94% of employees reported the working days at ...