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Engaged Employer

Fusion CX

3.5

based on 1.6k Reviews

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Fusion CX Benefits

Updated on 30 Mar, 2024

Employer verified benefits

Job Training

Employee reported benefits

Benefits Rating

4.0

based on 1 rating

16 benefits available at Fusion CX

Professional Support

Office Perks

Health & Insurance

Time Off

Financial Benefits

Professional Support & Learning

95 total responses

Office Perks

76 total responses

Office cab/shuttle

34 total responses

Cafeteria

33 total responses

Child care facility

3 total responses

Free meal

3 total responses

Health & Insurance

24 total responses

Health insurance

22 total responses

Annual health checkup

1 total response

Life insurance

1 total response

Time Off

4 total responses

Annual leaves

2 total responses

Maternity leaves

1 total response

Paternity leaves

1 total response

Financial Benefits

2 total responses

Mobile bill reimbursements

1 total response

Performance bonus

1 total response

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Fusion CX Benefit Reviews by Employees

Customer Care Executive in KolkataCustomer Success, Service & Operationsposted on 2 Nov 2024I had a rewarding experience working as a Customer Care Executive at Fusion Cx. The company provides a supportive and dynamic work environment where teamwork and personal growth are highly valued. My role allowed me to develop essential skills in customer service, problem-solving, and effective comm Read More

Back Office Executive in KolkataCustomer Success, Service & Operationsposted on 2 Nov 2024A well-organized and efficient office with a professional and welcoming atmosphere. The HR team is exceptionally supportive, fostering a positive work culture and ensuring smooth operations. Team leaders and managers are approachable, offering guidance and encouragement that boosts productivity. The Read More

Team Lead Operations in Howrah, West BengalCustomer Success, Service & Operationsposted on 2 Nov 2024A well-organized and efficient office with a professional and welcoming atmosphere. The HR team is exceptionally supportive, fostering a positive work culture and ensuring smooth operations. Team leaders and managers are approachable, offering guidance and encouragement that boosts productivity. The Read More

Quality Analyst in KolkataQuality Assuranceposted on 7 Nov 2020Fusion needs to focus on more soft skill development session for employees and trainings to be organized for all the employees on various subjects related to operations & quality control .Needs to take care and try to modify their infrastructure. Also support staffs (e.g. washroom attendants, on flo Read More

Cce in Salt Lake Sector V KolkataOtherposted on 28 Nov 2020I really enjoyed to work with fusion but in this pendamic I'm helpless and many companies are providing work from home based job but I didn't get and even I have laptop and internet connection is available in my home but I didn't get that opertunity of work from home base job that's why I really up Read More

Site Director in Kalyani, West BengalCustomer Success, Service & Operationsposted on 29 Jun 2023It's a great company, I have 15 years of job experience, but this kind of work culture I haven't seen in my career. Here, you learn actual corporate work culture, and, most importantly, things you will definitely get rewards if you give your 100% for company. Read More

Customer Service Representative in Navi Mumbai, Maharashtraposted on 17 Aug 2022Salary delayed everytime, Just providing certificates on the name of rewards and recognition. Very much imbalance between employees' Salary. Skilled employees gets low payout unless they go and bargain for salary hike. Read More

Debit Recovery Agent in 67 Sector MohaliFinance & Accountingposted on 23 Jun 2024There is so many things to improvement such as they should try to take personally feedback.. Because advisor faced a lot of issues regarding good guidance Skills improvement Designation improvement etc. Read More

Customer Service Representative in Sec67 Mohaliposted on 26 Mar 2021There is lots of opportunities to grow up and to improve skill development ,company,s culture is good and management is very helpful Read More

Deputy Manager in Howrah, West BengalCustomer Success, Service & Operationsposted on 2 Nov 2024It's a good company to work with where people gets skill development training which helps us to achieve the goals. Read More