How do you handle a situation when a customer is angry?
AnswerBot
2y
I remain calm, listen actively, empathize, apologize, and offer a solution.
Remain calm and composed
Listen actively to the customer's concerns
Empathize with the customer's situation
Apologize for any in...read more
Rasmita Sutar
11mo
I remain calm, listen actively, empathize, apologize, and offer a solution. Remain calm and composed Listen actively to the customer's concerns Empathize with the customer's situation Apologize for an...read more
Md Altaf hussain
10mo
works at
This answer will be perfect thank dear god bless you 🤗😇
Sameer Ahmad
1y
Listen carefully then solve the costumer problem easly
sanju _H 18-128
2y
Set a time to follow up with them, if needed.
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Amazon Voice Process Executive interview questions & answers
A Voice Process Executive was asked Q. How would you solve a customer's problem?
A Voice Process Executive was asked Q. How do you handle a situation when a customer is angry?
A Voice Process Executive was asked Q. How do you speak humbly to a customer?
Popular interview questions of Voice Process Executive
A Voice Process Executive was asked Q1. What is the CTC offered by this company?
A Voice Process Executive was asked Q2. How would you solve a customer's problem?
A Voice Process Executive was asked Q3. How do you handle a situation when a customer is angry?
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