What is customer service, how do we deal with customer service

Question

Accepted Answer

Customer service is the assistance and support provided to customers before, during, and after a purchase or interaction.

Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information, resolving issues, and ensuring customer satisfaction.
Effective communication, empathy, and problem-solving skills are essential in customer service.
Examples of customer service include answering phone calls, responding to emails, and assisting customers in person.
Customer service can also involve upselling or cross-selling products or services.
Building strong relationships with customers and maintaining a positive attitude are important in customer service.

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Costumer problem solved

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Yes

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the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you.

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SOFT CALLING WITH GOOD BEHABIOUR

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SOFT CALLING ,GOOD BEHABIOUR

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Customer service is all about dealing with customers queries. To deal with them you have to be informative and spontaneous to resolve it asap. To be good at it you have to be patients and calm during the process of handling a customer online via chat/ calls

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Speak slowly, and do not use any wrong talking

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customers r buyers ,,,they come for the product or other elements to satifie their needs ....we need to listen to them ,understand them what they r looking for ,,as per their needs we need to fullfil their demand ...make them happy .... make them beleive .... they can trust us or our company ...polite behaviour and a good communication skill can build a relationship.....

What is customer service, how do we deal with customer service

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