ICICI Bank Logo

Asked in ICICI Bank and 2 others

How do you handle a customer when they are aggressive?

AnswerBot
1y

When handling aggressive customers, it is important to remain calm, listen actively, empathize, and offer solutions.

  • Stay calm and composed

  • Listen actively and let the customer vent

  • Empathize with the cu...read more

Manisha Sindhi
1y
I will calmly remove their Anger and remove such trouble
Anonymous
1y
Perfectly handle customer situation and services problems, network problems, customer experience in jio networks feedback reedem
compassionatefalcon
1y
be politely and softly handle situations.
S Bhuvana
1y

Stay calm,speak slowly solve the person problems

Select
Add answer anonymously...

Interview Questions from Popular Companies

Accenture Logo
3.7
 • 8.7k Interviews
Amazon Logo
4.0
 • 5.4k Interviews
HCLTech Logo
3.5
 • 4.1k Interviews
Infosys Logo
3.6
 • 7.9k Interviews
Cognizant Logo
3.7
 • 5.9k Interviews
Wipro Logo
3.7
 • 6.1k Interviews
Tech Mahindra Logo
3.5
 • 4.2k Interviews
Capgemini Logo
3.7
 • 5.1k Interviews
Advisor Interview Questions
Stay ahead in your career. Get AmbitionBox app
play-icon
play-icon
qr-code
Trusted by over 1.5 Crore job seekers to find their right fit company
80 L+

Reviews

10L+

Interviews

4 Cr+

Salaries

1.5 Cr+

Users

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter
Profile Image
Hello, Guest
AmbitionBox Employee Choice Awards 2025
Winners announced!
awards-icon
Contribute to help millions!
Write a review
Write a review
Share interview
Share interview
Contribute salary
Contribute salary
Add office photos
Add office photos
Add office benefits
Add office benefits