Tell me about a time you had to work with an irate customer?

Dealing with an irate customer requires active listening, empathy, and problem-solving skills.

• Remain calm and composed

• Listen actively and let the customer vent their frustrations

• Show empathy and under...read more

Firstly listen the whole think what customer is saying and then apologize to the customer and show empathy

simply receive the problem and for the customer user and I solve explain about the problem and solve it first thing we want to face frustrated customer with our smiley faces

I simply recive the problem and explain what is problem for the customer user and I solve explain about the prblm and solve it first thing we want to face frustrated customer with our smiley faces

I'd patiently listen and acknowledge their complaint/ unsatisfactory experience with the product/service, and will try to resolve the issue according to the companies policy. If customer gets what's r...read more