Asked in Tech Mahindra
How do you manage a situation when a customer's product order is delayed?
AnswerBot
10mo
I would apologize to the customer, provide updates on the status of the order, offer compensation if possible, and ensure timely delivery.
Apologize to the customer for the delay and assure them that t...read more
shreehari panchal
19d
Offer regular updates on the order's status and the estimated new delivery time.
If feasible, provide compensation, such as a discount on a future purchase or expedited shipping for the current order.
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