Asked in Rane (Madras) and 18 others
How do you handle customer grievances?
AnswerBot
1mo
Effectively addressing customer complaints is crucial for maintaining satisfaction and loyalty in the restaurant industry.
Listen actively to the customer's complaint without interrupting.
Acknowledge t...read more
madhu Rai
5mo
Noted customer query and be politely handle the customer and as soon as possible resolved the query
Rajkumar S
7mo
First we've listen the complaints from customer and Find a solution that meets the customer's needs and resolves the issue as quickly as possible.
SaravanakumarR
8mo
Listen actively: Be calm, patient, and attentive to the customer's concerns. Acknowledge the issue: Show empathy and apologize if necessary. Ask questions: Use the Socratic questioning technique to ge...read more
SaravanakumarR
8mo
Listen: Let the customer know that their problem is heard. Empathize: Show that you understand their concerns and want to help. Apologize: Take responsibility for any mistakes and express regret. Ask ...read more
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