If a truck carrying customer packages breaks down during delivery, what would you do as a Transportation Specialist?

Question

Accepted Answer

As a Transportation Specialist, I would immediately assess the situation, contact the driver, arrange for a tow truck if needed, and communicate with the customer about the delay.

Assess the situation to determine the severity of the breakdown
Contact the driver to get more information and provide assistance
Arrange for a tow truck to move the truck and packages to a safe location
Communicate with the customer about the delay and provide updates on the new delivery time

Asked in Amazon Development Centre India

If a truck carrying customer packages breaks down during delivery, what would you do as a Transportation Specialist?

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