What is customer service?
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Customer service is the support and assistance provided to customers before, during, and after their purchase experience.
Involves addressing customer inquiries and resolving issues promptly.
Example: A...read more
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Top Customer Support Executive Interview Questions Asked at Concentrix Corporation
Q. What is your understanding of Business Process Outsourcing (BPO) and customer se...read more
Q. How would you handle a frustrated customer who is expressing anger?
Q. Are you good at multitasking?
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