What is Six Sigma in operations management?

Question

Accepted Answer

Six Sigma is a data-driven approach to improve quality and reduce defects in operational processes.

Six Sigma aims to minimize variability and defects in processes through statistical analysis and problem-solving methodologies.
It involves five phases: Define, Measure, Analyze, Improve, and Control (DMAIC).
Six Sigma is widely used in industries such as manufacturing, healthcare, and finance to improve efficiency and customer satisfaction.
It requires trained professionals known as Six Sigma Black Belts and Green Belts to lead and implement projects.
Successful implementation of Six Sigma can result in cost savings, increased productivity, and improved quality.

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