What is the difference between a service catalog, an order guide, and a record producer?

Question

Accepted Answer

Service catalog, order guide, and record producer are different components in ServiceNow for managing and fulfilling service requests.

Service catalog is a centralized repository of services that users can request.
Order guide is a collection of related services grouped together for easy selection and ordering.
Record producer is a form-based interface that allows users to create records in different tables.
Service catalog provides a self-service portal for users to browse and request services.
Order guide simplifies the ordering process by presenting a set of related services in a step-by-step manner.
Record producer allows users to create records in tables like Incident, Change, or Problem by filling out a form.
Service catalog and order guide are primarily used for service request management.
Record producer is used for creating records in specific tables with predefined fields and workflows.

Accepted Answer

Record Producer - created on the table like incident , task.       Catalog item - created with multiple variable, variable sets, UI policy , client script and not required to select table.                      Order guide - bulk of catalog item , we can make bunch of similar kind of catalog item. Ex. Laptop, software ,hardware three catalog items in 1 order guide

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What is the difference between a service catalog, an order guide, and a record producer?

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