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Customer Service Executive
1point1 Solutions
posted 6 days ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Hiring for Blinkit Process:-
Process type:- Blended Customer Service Process( Chat/ Calls)
The person who will be hired will be resolving queries of customers related to blinkit products.
Skillset required:-
- Excellent communication skills.
- Handle customer calls, emails, and chats to resolve their queries and concerns in a timely and professional manner.
- Provide accurate information on products/services to customers through various channels (phone, email, chat).
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
- Escalate complex issues to senior team members or supervisors when necessary.
- Maintain records of all interactions with customers using CRM software.
Salary upto 35000ctc.
Rotational shift for boys/ Day shift for girls.
6 days working
1 rotational week off.
Office Location:- Gurgaon Sector 18
Interested Candidates call or whatsapp your CV to SHILPI HR - 7827292832
Employment Type: Full Time, Permanent
Read full job description
What people at 1point1 Solutions are saying
Rating based on 56 Customer Service Executive
reviews
Anonymous · Administration & Facilities
in Bangalore / Bengaluru
Likes
Good atmosphere to work
Dislikes
The team leaders extended the shifts when they are reached the target and very low salary for experienced people
Customer Service Executive salary at 1point1 Solutions
reported by
133
employees
₹1.2
L/yr - ₹4
L/yr
26%
less
than the average Customer Service Executive Salary in India
View more details
What 1point1 Solutions employees are saying about work life
based on 957 employees
Strict timing
Monday to Saturday
No travel
Day Shift
1point1 Solutions Benefits
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