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36 ACKO Jobs
Assistant Manager - IT
ACKO
posted 1 week ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Key Responsibilities:
- Lead deployment, configuration, and ongoing management of LAN/WAN , WLAN , and security infrastructure across locations
- Manage and fine-tune Sophos Firewall configurations (IPSec VPNs, policies, SD-WAN, threat protection)
- Oversee and maintain Cisco Meraki access points and switches , ensuring high-performance, secure connectivity
- Troubleshoot complex network and voice-related issues, including SIP , MPLS , and P2P links
- Manage network firmware upgrades, patching, and performance tuning
- Collaborate with ISPs and OEM vendors for escalations and resolutions
- Maintain detailed network documentation (diagrams, configs, SOPs, change logs)
- Use tools like PRTG , SolarWinds , or open-source alternatives for proactive monitoring
- Implement and align with ITIL-based processes (Change, Incident, and Problem Management)
- Provide L2/L3 escalation support and mentor junior network engineers
- Support capacity planning , security audits, and network architecture reviews
- Ensure compliance with internal information security and data protection policies
- Bachelors degree in Computer Science , Information Technology , or a related field
- 6 8 years of hands-on experience in enterprise networking
- Strong knowledge of network security , including firewalls , VPNs , IDS/IPS , and NAC
- Expertise with Sophos and Cisco WLAN Suite
- Experience with multicast traffic management and SDN (Software-Defined Networking)
- Proficiency in managing IT operations and support infrastructure
- Familiarity with Windows and Mac OS environments in a networked setup
- Experience using ManageEngine or similar ITSM tools
Employment Type: Full Time, Permanent
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What people at ACKO are saying
What ACKO employees are saying about work life
based on 558 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ACKO Benefits
Submitted by Company
Cafeteria 
Work From Home Team Outings Education Assistance Soft Skill Training
Submitted by Employees
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ACKO Bangalore / Bengaluru Office Location
Bengaluru/Bangalore, Karnataka Office
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#36/5, Hustlehub One East, Somasandrapalya, 27th Main Rd, Sector 2, HSR Layout
Bengaluru/Bangalore, Karnataka
560102
560102
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