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Customer Service
ADA Tech Solutions Private Limited
posted 5mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Provide excellent customer service and support to clients and customers.
- Handle customer inquiries, complaints, and issues in a professional manner.
- Maintain accurate records of customer interactions and transactions.
- Follow up on customer inquiries and ensure timely resolution.
- Collaborate with other departments to address customer needs.
- Stay updated with product knowledge and company policies.
- Prepare and submit customer service reports to the management.
- Implement strategies to improve customer satisfaction and retention.
- Provide training and support to new customer service representatives.
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
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ADA Tech Solutions Private Limited Benefits
Refer And Earn Job Training Team Outings Health Insurance Soft Skill Training 
Work From Home 
Health Insurance 
Team Outings 
Education Assistance 
Job Training 
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