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52 Agilent Technologies Jobs

Area Service Manager

2-3 years

Bangalore / Bengaluru

1 vacancy

Area Service Manager

Agilent Technologies

posted 4 days ago

Job Role Insights

Flexible timing

Job Description

Job Description
As an Area Service Manager for Agilent, you will work with diverse teams and customers, work on Talent management, fostering innovation along with technical knowledge of handling instruments/SW is crucial. The ability to resolve customer and partner concern to maintain the highest level of customer satisfaction and collaboration with peers and partners will be key.
Your Role:
  • Expected to handle a large team of 10 -20 engineers and large customer base in and around Bangalore. You will be responsible for managing the team in supporting our customers with on-site installation, implementation, maintenance, and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software, and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Proactively responds to potential equipment issues to prevent unplanned interruption of customers business.
  • Leads the team of skilled engineers to meet the ambitious standards expected related to Customer Satisfaction/ACX, Employee Satisfaction, Service Level Agreement/Turn Around Times, and responsiveness to inquiries, operational and financial metrics,
  • Build empowered, collaborative, and accountable culture.
  • Responsible for upholding and driving Agilents culture & core values to build comradery and community within the operation.
Qualifications
  • Bachelor s Degree in Electronics or Chemistry/Analytical Chemistry
  • The candidate should be from the Analytical field (Similar to ours)
  • Experience in Analytical Instruments like HPLC/GC/MS will be an added advantage.
  • Least 2-3 Years of experience in People management of a team of 10+ People reporting directly.
  • Might be required to work 30% Time on Instrument to help in customer concerns
Additional Details
This job has a full time weekly schedule.
Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required: 75% of the Time
Shift: Day
Duration: No End Date
Job Function: Services & Support

Employment Type: Full Time, Permanent

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What people at Agilent Technologies are saying

Area Service Manager salary at Agilent Technologies

reported by 1 employee with 17 years exp.
₹31.5 L/yr - ₹40.2 L/yr
249% more than the average Area Service Manager Salary in India
View more details

What Agilent Technologies employees are saying about work life

based on 351 employees
76%
88%
68%
65%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Agilent Technologies Benefits

Cafeteria
Work From Home
Health Insurance
Gymnasium
Soft Skill Training
Job Training +6 more
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