Sr. Associate I

At Alcon, were passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcons Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.

The Sr. Associate I, Surgical General Field Sales & Account Management (Professional Path), is primarily responsible for achieving sales targets and driving sales, promotion, and development within designated accounts. You will build and implement sales plans, support the patient journey, and position Alcon and its brands effectively. Specifics include:

Achieve sales targets for specific accounts and establish a sales/business plan for a designated client base or specific sales program
Drive sales, promotion, and development in designated accounts to reach commercial goals
Develop and maintain long-term relationships with key customers by acquiring a thorough understanding of their needs and requirements
Expand relationships with existing customers by proposing solutions that meet their needs and objectives
Develop customer development strategies and dedicated Account Management (KAM) action plans
Lead the preparation of strategies and individual tactical plans, providing strategic input for account analysis and key programs
Prepare and negotiate contracts, guiding initiatives targeting specific accounts
Analyze market situations, including competitive intelligence on accounts and competitors
Organize customer events and other programs independently or with the marketing/medical department, in line with business tactical plans
Contribute to stakeholder mapping, including segmentation and profiling, and provide accurate data for the Alcon Customer Relationship Management system

All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations .