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Customer support Executive (Voice/Non-Voice)
Apexon
posted 1 week ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Experience Required
- Minimum 1 year of experience if 12th pass
- Fresher welcome if graduate
- Handle inbound and outbound customer calls effectively and professionally
- Resolve customer queries, issues, and complaints with accuracy and efficiency
- Maintain up-to-date knowledge of products and services to provide accurate information to customers
- Document call details and customer interactions in CRM systems
- Follow communication scripts when handling different topics
- Meet performance goals and quality standards
- Excellent verbal and written communication skills in English
- Ability to listen actively and respond empathetically
- Good problem-solving abilities and customer-oriented attitude
- Basic computer knowledge and typing speed
- Education: Minimum 12th Pass with 1+ year BPO experience
- Graduates (any stream) Freshers can apply
- Age: 18 years and above
- Comfortable with rotational shifts and working from office
- Attractive salary with performance-based incentives
- Paid training and onboarding support
- Growth opportunities within the company
- Friendly and supportive work environment
Employment Type: Full Time, Permanent
Read full job description
What people at Apexon are saying
Customer Support Executive salary at Apexon
reported by
5
employees
with 1-2
years exp.
₹2.6
L/yr - ₹4
L/yr
5%
more
than the average Customer Support Executive Salary in India
View more details
What Apexon employees are saying about work life
based on 1.1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Apexon Benefits
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