Ashtech - Network L2 Engineer - Routing & Switching (3-5 yrs)

We are seeking a skilled and motivated Network L2 Engineer to join our team.

As a Level 2 Network Engineer, you will be responsible for providing support and troubleshooting for network infrastructure, ensuring the optimal performance, security, and reliability of network systems.

Key Responsibilities :

- Provide Level 2 support for network-related issues, diagnosing and resolving complex network problems.

- Manage and troubleshoot network infrastructure, including routers, switches, firewalls, and other network devices.

- Monitor network performance and perform regular health checks to ensure high availability and reliability.

- Assist in the implementation and configuration of network solutions, including LAN, WAN, and VPN.

- Perform network diagnostics using network monitoring tools and troubleshooting methodologies.

- Collaborate with senior engineers and cross-functional teams to resolve escalated network incidents and problems.

- Ensure timely resolution of service requests, incidents, and change requests according to SLAs.

- Support network security by monitoring and troubleshooting security devices and protocols (e.g., firewalls, IPS/IDS).

- Document network configurations, procedures, and incident reports for knowledge base and continuous improvement.

- Assist with network upgrades, patch management, and maintaining hardware inventory.

- Participate in disaster recovery planning and ensure network resiliency.

- Stay up to date with new network technologies, trends, and best practices.

Desired Skillset and Competencies :

- 3+ years of experience as a Network Engineer or in a similar network support role.

- Solid understanding of networking protocols and technologies, such as TCP/IP, DNS, DHCP, VLANs, VPNs, OSPF, BGP, and QoS.

- Hands-on experience with network devices such as Cisco, Juniper, HP, or other network equipment.

- Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, etc.)

- Experience with firewalls, VPNs, and network security protocols.

- Ability to troubleshoot and resolve network-related incidents using network analysis tools and techniques.

- Strong knowledge of network topology, design, and architecture.

- Experience with network design, implementation, and documentation.

- Knowledge of wireless networking, including Wi-Fi standards and technologies, is a plus.

- Ability to work effectively in a fast-paced, collaborative team environment.

- Excellent problem-solving and troubleshooting skills, with attention to detail.

- Strong verbal and written communication skills.

- Certifications such as Cisco CCNA/CCNP, CompTIA Network+, or equivalent are highly desirable