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Engaged Employer

Barracuda Networks

Compare

3.7

based on 50 Reviews

Video summary

30 Barracuda Networks Jobs

Managed Services Engineer - (Linux, AWS/Azure, Cloud Ops)

Barracuda

3.7

based on 50 Reviews

5-10 years

Bangalore / Bengaluru

1 vacancy

Managed Services Engineer - (Linux, AWS/Azure, Cloud Ops)

Barracuda Networks

posted 3+ weeks ago

Job Role Insights

Flexible timing

Key skills for the job

Linux Incident Management MySQL Troubleshooting Shell Scripting DNS

+ 3 more

Job Description

Job ID - 25-593

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision Yourself at Barracuda

Barracuda provides powerful yet easy-to-use security and data protection solutions that simplify it. We are looking for an Managed Services Engineer who will assist with monitoring and maintenance of infrastructure in Barracuda production environments. This role applies professional-level technical skill and judgment to provide non-routine technical support for infrastructure operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems, and other resources in a data center and public clouds. Also helps to maintain access control, data integrity, and file system security for the production environment with monitoring and maintenance of Barracuda infrastructure.

What you ll be working on

Monitor for server hardware, application, and network failure
Participate in 24x7 on-call rotation and respond to, and resolve service alerts
Incident management, share feedback to improve uptime
Hardware maintenance with remote hands support
Rack and wire new servers (via remote hands) and update the inventory record
Switch installs, applying VLANs and basic network configuration to deploy new equipment
Upgrades, Replacement of RAM, HDD, Raid cards, BBU
Linux OS installs, Configuration and maintains Linux operating systems
Ensure remote access and Resolve access request tickets as per procedure

What you bring to the role

Bachelors Degree in a related field or equivalent work experience
3+ years of experience in computer hardware including component troubleshooting and replacement experience
Experience working in a Data Centre environment
Basic understanding of AWS and Azure cloud platforms
Exposure to virtualization tools like KVM, Proxmox
Basics of Shell scripting, Git, and MySQL is a plus
Understanding of TCP/IP networks (subnets, routing, DNS, Firewall, WAF)
Understanding of Monitoring tools like PagerDuty, Sensu, and New Relic
Excellent organization and prioritization skills
Excellent problem-solving skills, including troubleshooting complex issues
Strong communication skills, both verbal and written
Enthusiasm and willingness to communicate via video-conferencing and Slack with a globally distributed team.

What you ll get from us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility - there are many opportunities for cross-training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest.

#LI-hybrid

Employment Type: Full Time, Permanent

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