Assistant Manager - Ordering

Assistant Manager - Ordering

POSITION PURPOSE:
Team Leader in Procurement Operations will be responsible for managing the team responsible for processing Purchase Requisitions. Your role will involve managing escalations, process improvements, employee recognitions, engagements & developments long with control on attrition. Should have strong communication skills, decision making, be accountable and responsible in managing tasks along with good exposure in procurement process.

ROLE AND RESPONSIBILITIES:
Oversee the creation, approval, and maintenance of purchase orders (end to end PR to PO Process)
Manage queries from business users and address order requests within the agreed SLA.
Ability to manage the transitions, knowledge transfer & hypercare.
Understand and manage the Procure to Pay cycle.
Liaise with AP teams, business users, and country partners to resolve issues.
Prepare monthly metric reports and internal dashboards.
Track and analyse volume trends and performance indicators to create action plans for improvement.
Liaise with internal and external auditors to facilitate the completion of audit requirements.
Ensure compliance with organizational standards and procedures.
Focus on user experience feedback and perform root cause analysis checks to improve accuracy standards.
Participate and lead organizational initiatives to enhance service delivery.
Collaborate with other functions/teams to address service delivery gaps.
Execute, explore, and learn in rapid 90-day cycles.
Inspire team members to achieve their best and set clear goals.
Oversee day-to-day operations and monitor team performance
Develop, coach, provide constructive and timely feedback to improve performance. foster growth.
Create psychologically safe environment, foster a culture of creative and risk-taking environment.
Demonstrate excellent people management skills to maintain a high-performing team.
Demonstrate a commitment to diversity and inclusion in attracting talent.
Support the integration of various teams to achieve the Source to Pay (S2P) vision of Easy Buy/Easy Pay.
Stay updated on industry trends and best practices.

WHO YOU ARE:
University degree in Business Administration, Commerce, or comparable professional education
At least 10 years of professional experience including at least 5+ years of people management
Experience within Shared Services Industry in Managing Team size of 15+ FTEs
Ability to manage, coach & develop
Excellent Communication & Interpersonal Skills, Self-motivated
Ability to plan, prioritize and deliver under high pressure
Flexible to support Global Operations/Stakeholders in different time zones
Prior knowledge of implementation digital tools will be an added advantage
Excellent Office 365 skills, SAP ERP

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