Manager - Presales/Solution Consultant

Job Summary:

- The Pre-Sales Manager /Solution Consultant will play a critical role in the sales process by providing deep technical and business expertise to help our sales team win new business. This role involves understanding customer needs, creating tailored solutions, and effectively demonstrating product capabilities to prospective clients.

Key Responsibilities:

Technical Expertise:

- Develop in-depth knowledge of our products and solutions.

- Stay current with industry trends and advancements in technology.

Customer Engagement:

- Collaborate with the sales team to understand customer requirements and objectives.

- Conduct needs assessments and gather detailed customer requirements.

- Provide consultative technical and business expertise to prospects and customers.

Solution Development:

- Design and propose tailored solutions that meet customer needs and align with their business goals.

- Create and deliver compelling product demonstrations and presentations.

- Develop proof-of-concept projects and customized demos.

Sales Support:

- Assist the sales team in responding to RFPs, RFIs, and technical inquiries.

- Create technical documentation, proposals, and presentations.

- Act as a technical advisor and advocate for customers during the sales process.

- Collaboration and Communication:

- Work closely with product management, engineering, and support teams to ensure customer requirements are addressed.

- Provide feedback to product development teams on customer needs and product enhancements.

- Communicate effectively with both technical and non-technical stakeholders.

Post-Sales Transition:

- Assist in the transition of new customers to the implementation and support teams.

- Ensure a smooth handover and maintain customer satisfaction during the on-boarding process.

Qualifications:

Education: Bachelor's degree in Computer Science/Information Technology, or a related field.

Experience:

- 5+ years of experience in a pre-sales, solution consulting, or similar customer-facing technical role.

- Proven track record of success in a pre-sales or technical sales support role.

Technical Skills:

- Strong understanding of software solutions, cloud technologies, and enterprise IT environments.

- Proficiency in creating and delivering technical presentations and product demonstrations.

- Familiarity with relevant industry standards and technologies (e.g., SaaS, PaaS, IaaS).

Soft Skills:

- Excellent communication and interpersonal skills.

- Strong problem-solving abilities and a consultative approach.

- Ability to work independently and as part of a team.