Relationship Officer - MNC

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Unions leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Unions leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Groups commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Global Banking APAC (GBA) is committed to delivering growth and capturing market share in alignment with the global strategy, ensuring that revenues grow faster than costs and capital. 

Job Title: MNC ISPL Relationship Officer (RO)

Business Line / Function: Corporate Coverage APAC

Grade: Senior Associate to Asst Manager

Position Purpose

Manage the relationship of a portfolio of Corporate Banking clients across the APAC region, and acting as the clients entry point into the Bank, including the day-to-day account management 

Responsibilities

• Provide high-quality and professional services to a portfolio of Corporate Banking clients
• Be the first point-of-contact for clients and direct them to the relevant support teams (Client Services, Cash Management, Due Diligence etc.)
• Manage and support clients on matters related to Onboarding, Due Diligence, Know-Your-Customer, New Account Openings, credit and all banking requirements of clients
• Provide process and operations support to onshore MNC Relationship Managers
• Support clients on Global Banking products and services with respect to their processes and operations 
• Ensure all internal and external guidelines and regulations are observed (Know-Your-Customer, Anti-Money Laundering, Sanctions, etc.)
• Implement innovation and enhancement initiatives to improve efficiency and quality
• Promote to clients the use of digital tools and platforms
• Ensure clients’ requirements/needs are managed professionally and efficiently, within Service Level Agreement 
• Ensure credit and risk management relating to credit requirements of clients are handled per bank’s requirements

Skills and Experience

Must Have:

• Minimum bachelor’s degree in a related field (e.g. Business, Economics, Finance and Accounting)
• Minimum 3 to 6 years of Corporate Banking experience in a Relationship Management and / 

or Client Servicing capacity

• Knowledge and familiarity with Global Banking products and services and credit
• Client-focused mindset
• Ability to collaborate across functions and regions (e.g. Onshore RMs, Due Diligence, Product Owners)
• Excellent communicator, fluency in English is a must (oral and written)