CloudRock - AMS Integration Lead (7-10 yrs)

Job Title : Managing Consultant AMS Integrations Lead

Location : Mumbai, India

Department : AMS (Application Management Services)

Employment Type : Full-Time

Purpose of the Role :

As a Managing Consultant AMS Integrations Lead, you will be responsible for leading the delivery and support of Workday integrations for AMS (Application Management Services) clients. You will oversee a team of Integration Consultants, ensuring high-quality support and continuous improvement of post-production Workday integrations. This is a client-facing leadership role that combines technical expertise, strategic thinking, people management, and strong client engagement skills.

Key Responsibilities :

- Provide leadership and guidance to the AMS Integrations team, ensuring successful delivery and support of Workday integration services.

- Serve as the Hypercare Lead for integrations, managing post-production support and stabilization efforts.

- Act as a senior escalation point for all AMS integration-related issues.

- Collaborate with clients to understand evolving integration needs and advise on best practices.

- Lead solutioning and design workshops to understand client requirements and define scalable integration strategies.

- Review and approve estimates, design documentation, and technical solutions delivered by the team.

- Build and maintain strong client relationships through proactive communication, consistent delivery, and thought leadership.

- Monitor and manage team performance, workload distribution, and utilization metrics.

- Contribute to hiring, onboarding, and training of new team members to strengthen CloudRocks integration capabilities.

- Support knowledge-sharing initiatives across the team and foster a collaborative, high-performance culture.

- Promote automation, innovation, and continuous improvement within the AMS integration practice.

- Drive adherence to CloudRocks methodologies and ensure quality standards are maintained across all client engagements.

- Partner with global teams to align delivery standards and ensure a seamless client experience across regions.

Required Experience :

- Bachelors degree in Computer Science, Engineering, Business, or a related field.

- 7+ years of experience delivering technical solutions for HCM, Payroll, or Financials systems (e.g., Workday, SAP, Oracle).

- 4+ years of hands-on Workday Integration implementation experience, including at least 2 years in a leadership role.

- Proven experience managing AMS or post-production Workday Integration support projects.

- Expertise in Workday technologies such as Studio, Core Connectors, PICOF, PECI, CCTPP, XSLT, Web Services, and Advanced Reporting.

- Demonstrated success managing and mentoring distributed teams.

- Strong problem-solving, decision-making, and analytical skills.

- Excellent client-facing and communication skills with a consultative approach.

Preferred Qualifications :

- Workday Integration certification strongly preferred.

- Experience with at least one full lifecycle Workday implementation.

- Willingness to work in flexible shifts.

Required Skills And Competencies :

- Fluent in spoken and written English.

- Strong leadership and team management abilities.

- High degree of ownership, accountability, and initiative.

- Effective presentation and facilitation skills.

- Proficiency in MS Office (Excel, PowerPoint, Word).

- Strong time management and organizational skills.

Why Join Us?

At CloudRock, we are committed to building a collaborative and inclusive culture. As a Managing Consultant, you will play a key role in shaping the future of our AMS services, working with global clients and a talented team to deliver meaningful impact through Workday.

We Offer You :

- A great environment to learn, develop and be successful in what you do.

- Opportunity to support our work with some of the World's most recognisable brands.

- Competitive package and hybrid work model.

- Travel opportunities for key events.

- Career growth opportunities (as were growing rapidly!).

About CloudRock :

CloudRock is a leading digital transformation consultancy, headquartered in the UK, with offices in India, US, Portugal & Australia. We have an outstanding reputation within the ERP ecosystem and have some of the best consultants sector. We offer you a competitive total rewards package, continuing education & training (including Certified training), and tremendous potential with a growing worldwide organization.

CloudRock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable country, national, federal, state or local law. CloudRock is committed to a diverse workforce.