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31 CMS IT Services Jobs
Desktop Support Engineer
2-7 years
₹ 1.1L/yr - 4L/yr (AmbitionBox estimate)
Kolkata, Mumbai, Pune
Desktop Support Engineer
CMS IT Services
posted 2 days ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
First Level support for all Desktop calls OS windows 7, Windows 10 installation and configuration Outlook configuration and PST backup Internet browser issue troubleshooting Installation of Antivirus, patches, Acrobat, WinRAR, License software etc. Printer installation, configuration, and troubleshooting Data back up and transfer in system. Hardware knowledge of laptop and desktop Digital signature configuration Basic troubleshooting of network connection.
Job Role: Desktop L1
Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA
Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication
Location: Mumbai, Pune, Kolkata, Chennai, Noida- India
Employment Type: Full Time, Permanent
Read full job description What people at CMS IT Services are saying
Rating based on 334 Desktop Support Engineer
reviews
Anonymous · IT & Information Security
in Noida
Work culture is good
- Job security - Excellent
Hello he is not providing Full and Final settlement after exiting from company and also not providing experience letter Hr is not responding the email he do fraud with the employee he digest one month salary of me .
- Salary - Bad
Desktop Support Engineer salary at CMS IT Services
What CMS IT Services employees are saying about work life
CMS IT Services Benefits
Job Training 
Soft Skill Training 
Health Insurance 
Work From Home 
Free Transport 
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