Secretary To the CEO

Position: Secretary to the CEO

Experience: 8 to 10 Years

Location: Bangalore (Work from Office)

Industry: Software Product / IT

Employment Type: Permanent/Fulltime

Gender Preference: Male candidates from Software industry only preferred

Company Overview:

Cross Identity (www.crossidentity.com) is a leading provider of Identity and Access Management (IAM) solutions for small, medium, and mid-market organizations. Our solution empowers organizations to manage user access and authorization across all their systems, applications, and devices while maintaining the highest standards of security and compliance. We are dedicated to helping our customers achieve their digital transformation goals, and our innovative solutions have earned us a reputation as a trusted brand in the IAM space.

About the Role:

We are seeking a dynamic, highly organized, and tech-savvy Secretary to the CEO who has prior experience working with C-level executives, preferably in software product companies. The ideal candidate will be the right hand to our CEO, managing communications, schedules, key initiatives, and acting as a bridge between the CEO and internal/external stakeholders, including high-value customers and partners.

Key Responsibilities:

• Manage CEOs calendar, meetings, travel, and day-to-day schedules with impeccable attention to detail.
• Coordinate internal and external communications on behalf of the CEO, including high-priority client and partner interactions.
• Prepare and review emails, reports, presentations, MoMs, and other business documents.
• Act as a liaison between the CEO and departments, ensuring efficient flow of information.
• Assist in tracking strategic tasks and business initiatives, following up as necessary.
• Organize and support leadership meetings, customer visits, and special events.
• Maintain confidentiality and handle sensitive information with discretion.
• Keep the CEO updated on key priorities, pending tasks, and business deadlines.
• Use digital tools, productivity platforms, and collaboration suites efficiently (e.g., Google Workspace, MS Office 365, Slack, Notion, Trello, Zoom, CRM tools, etc.).

Required Qualifications

• 8 to 10 years of relevant experience as an Executive Assistant or Secretary to C-level leaders, preferably in software product companies.
• Bachelor's degree in any discipline preferably management; additional certifications in administration or business communication is a plus.
• Proven ability to handle multiple priorities in a fast-paced, tech-driven environment.
• High level of agility, proactiveness, and problem-solving skills.
• Tech-savvy with strong knowledge of digital productivity tools and enterprise communication platforms.
• Excellent written and verbal communication skills in English.
• Strong interpersonal skills and ability to represent the CEO in professional settings.

Preferred Attributes

• Prior experience interacting with global clients and senior stakeholders.
• Exposure to SaaS or B2B enterprise product environments.
• Ability to manage complex schedules across multiple time zones.
• A calm, composed, and positive demeanor even under pressure.