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Equity Data Science

Compare

3.1

based on 3 Reviews

1 Equity Data Science Customer Success Manager Job

Customer Success Manager

Equity Data Science

3.1

based on 3 Reviews

1-2 years

Mumbai

1 vacancy

Customer Success Manager

Equity Data Science

posted 3+ weeks ago

Job Role Insights

Key skills for the job

Software Configuration Management Data Analytics Statistics Key Account Management Training Financial Services

+ 2 more

Job Description

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

Answering day to day client queries and providing creative solutions
Working on large scale project that optimize our clients workflows
Training clients on the EDS platform
Helping to improve client documentation, writing help articles, or creating how to videos
Becoming an expert on the EDS platform

Desired Skills / Qualifications:

Candidate should possess a Bachelor or master s degree in finance or Applied Statistics & Analytics.
Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
Ability to manage multiple projects and work collaboratively.
Should have excellent writing and verbal communication skills.

Benefits and Perks:

Atmosphere of growth and opportunity
Collaborative culture of smart, young and dedicated people
Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
Other perks and employee benefit

Employment Type: Full Time, Permanent

Read full job description

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