DBS Bank - Assistant Vice President/Vice President/Team Lead - Sales Management Office - Small & Medium Enterprise Segment (10-15 yrs)

AVP/VP - Team Lead - SMO - SME

Job Purpose

To drive growth in new-to-bank and existing-to-bank customer acquisition and revenue generation, with a particular focus on the SME segment, by leveraging data-driven insights, optimizing digital channels, and managing strategic partnerships.

Key Accountabilities:

Lead the Sales Management Office (SMO) and drive the team for following outcomes:

Lead Generation for NTBs and NTPs :

- Work with different data partners/data chapter for enriched leads

- Lead Management and tracking

- Lead Analytics for efficiency/ better conversion

- Run different Campaigns for sales team to ensure maximum conversion

- R&R contest for generating incremental business

ETB :

- Cross-sell of products and customer wallet growth through data led initiatives

- One Bank Initiatives

- Maximise NDS channel for logins/Ac opening, work on specific campaigns

- Drive BANCA cross-sell | CBG Treasures

- Leverage Treasures customers for SME cross-sell.

Onboard to Operate:

- Create winning proposition for NTB onboarding working closely with Product Partners

- Managing through Journey

- Drive the SME MTJ and work closely with SL/Region for PMA outcomes

- SPOC for driving SME Operating model

- Referral Partner Governance

- Act as Service Delivery Manager to oversee the onboarding /governance of Referral Partners

Requirements:

- 12 to 15 Years of experience in Product role/ SMO role

- Experience working on Lead management, Lead Analytics, Lead tracking

- Experience working on Sales team Campaign

- Team Management experience will be added advantage

- Strong analytical, problem-solving, and decision-making skills

- Excellent communication, interpersonal, and presentation skills.