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6 Decision Foundry Jobs
Customer Success Intern
Decision Foundry
posted 3 weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We are looking for an enthusiastic Customer Success Intern to join our team and play a key role in supporting our client-facing operations and internal coordination. This is an excellent opportunity to gain hands-on experience in a dynamic environment, contributing directly to client satisfaction and business growth.
Responsibilities:
- Assisting in the preparation of sales and pre-sales pitch decks and proposals, helping to articulate our value to potential and existing clients.
- Coordinating with internal teams to track project timelines and ensure timely task follow-ups, contributing to seamless project delivery for clients.
- Supporting lead research and gathering competitor data to inform our customer success strategies.
- Helping with crucial documentation, including contracts, client agreements, and detailed meeting notes, ensuring clear communication and accountability.
- Supporting PMOs by tracking action items, managing client communication logs, and monitoring overall project progress to ensure client satisfaction.
- Maintaining our CRM system and assisting with basic Customer Success operations tasks to ensure efficient client record management.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication abilities.
- A proactive attitude and eagerness to learn about customer success principles.
- The ability to work effectively both independently and as part of a collaborative team.
- A keen interest in client relationships, business operations, and data management.
- Previous internship experience or academic projects related to customer service, sales support, or project coordination are a plus.
Paid Internship.
5 days work from office.
Employment Type: Full Time, Permanent
Read full job description
What people at Decision Foundry are saying
What Decision Foundry employees are saying about work life
based on 13 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Decision Foundry Benefits
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