Product Manager

Role & responsibilities

• Change and Release Management: Oversee application changes from requirements to deployment and manage patch releases to production in collaboration with the L2AS team.
• Capacity and Vendor Management: Manage server capacities, plan for future customer onboarding, and coordinate fixes, solutions, and billing with various vendors, including periodic reviews.
• Standardization and Security: Provide standardized solutions across multiple WMS products, lead changes per organizational policies, and conduct security reviews and audits, collaborating with vendors to implement necessary fixes.
• Project Integration and Coordination: Drive integration projects across multiple products, manage country team changes for product stability, and organize technical resources to ensure timely project delivery.
• Collaboration and Conflict Resolution: Collaborate with various IT services, project management functions, and external customers to support projects while anticipating and resolving design conflicts across dependent initiatives.
• Specialist Knowledge and Best Practices: Lead the provision of specialist knowledge, analyze complex issues, benchmark opportunities, and introduce best practices to enhance IT consulting effectiveness and efficiency.
• Procurement and Financial Updates: Manage procurement processes, including purchase orders, and oversee new project onboarding and decommissioning updates from a finance perspective.
• Customer Support and Team Development: Support APAC regional WMS customer projects from a product perspective while fostering team deliverables, learning, and individual growth.

Preferred candidate profile

• 5+ years of experience in WMS product management, with a focus on WMS or related technologies.
• Proven leadership skills with the ability to motivate and guide cross-functional teams.
• Strong strategic thinking and analytical skills.
• Experience in budget management and financial oversight.
• Knowledge of consulting practices and technology trends relevant to logistics and supply chain.
• Familiarity with risk management principles and practices.
• Proficiency in systems integration, design, and database management.
• Experience in software development, UX analysis, and design.
• Understanding of user acceptance testing and SDLC methodologies.
• Strong change management skills with a focus on business processes and strategy.
• Excellent project management and stakeholder management abilities.
• Strong influencing, feedback, and presentation skills