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Patient Care Executive
1-6 years
Vadodara, Thane, Ahmedabad + 4 more
1 vacancy
Patient Care Executive
DNCC
posted 5mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Deal with all general inquiries, explain procedures and make new and follow-up appointments.
- Taking care of patients and engaging them and helping them voluntarily.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Provide information regarding various services available.
- Fix appointments over phone/person
- Be a link between the patients / attenders the doctors.
- Ensure that the patients / attenders are kept comfortable at all times ensure to meet their requirements as laid down in clinic rules.
- Engaging the patients. Talking to them and trying to understand.
- Helping the patients to fill the registration forms.
- Keep in touch with the Billing department to ensure the entries of all the diagnosis done for the respective patients.
- Collect reference from patients, need to do cross sale, medicine sale upgrade
- Explain the packages and procedures costs to customers.
- Collecting the feedbacks/ Google reviews/ video testimonial from all patients.
Employment Type: Full Time, Permanent
Functional Areas: Other
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