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Course Counseling Executive
Enthuziastic
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Understand queries from participants, engage them and understand their needs
- Research, build and maintain relationships with participants.
- Provide answers to queries about classes, their availability, pricing of classes, recommend the right courses, community activities, etc based on their needs.
- Make calls, followup, converse over audio and text messaging with participants
- Keep an updated student database via using a software tool that is used in the organization and follow up with participants using the same tool.
- Open to work in late night or early morning shift to support international customers
- Excellent verbal and written communications skills
- Ability to think independently and innovatively
- Fast learner and quick thinker
- Good command in English
- Knowledge of Google Suite and any CRM software (Ex: Zoho CRM)
- Ability to negotiate and understand participants needs, engagement, and sales skills
- Passionate about helping customers and building long term relationships
- Ability to adapt and grow in a competitive environment
- Ability to learn any new software tool that is adopted by the organization to accomplish tasks and communicate with others
- Excellent time management
Employment Type: Full Time, Permanent
Read full job description
What people at Enthuziastic are saying
What Enthuziastic employees are saying about work life
based on 12 employees
Flexible timing
Monday to Saturday
No travel
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