Training Manager

Training Manager

Location: Pune

Reporting To: Head Learning & Quality

Department: Learning & Quality

Roles and Responsibilities:

∙ Conduct comprehensive orientation sessions and on-the-job training for all new employees at the Pune facilities.

∙ Collaborate with department heads to assess and identify training needs for both new and existing staff.

∙ Develop and deliver structured training programs by modifying existing modules or creating new content tailored to operational requirements, under the guidance of the Learning & Quality Head.

∙ Act as a coach and mentor to frontline staff, supporting skill-building and day-to-day development.

∙ Create and manage monthly and quarterly training calendars specific to Pune and implement these trainings as per the centralized training calendar.

∙ Apart from the centralized calendar, proactively plan and execute additional trainings as per the house/facility needs.

∙ Ensure all training initiatives align with organizational policies, SOPs, and compliance standards.

∙ Stay updated with modern training tools, adult learning methods, and best practices to ensure effective delivery.

∙ Coordinate in-service sessions, workshops, and hands-on demonstrations for both technical and non-technical staff.

∙ Support cross-functional training requirements, especially for nursing, care, F&B, and admin teams.

∙ Maintain accurate records of all training sessions, including attendance, assessment results, and feedback.

∙ Track retraining needs and schedule refresher sessions based on audit or compliance gaps. ∙ Conduct assessments (written, practical, or viva) for care staff to evaluate knowledge retention and support internal promotions.

∙ Lead the consolidation and regular updating of all training materials used at the Pune facility. ∙ Ensure all training activities are well-documented and embedded within the organizations quality framework.

Desired Candidate Profile:

∙ Strong stand-up delivery and facilitation skills, with the ability to create and deliver training across all staff levels.

∙ Candidates with a nursing or clinical teaching background and prior training experience will be preferred.

∙ Excellent communication and presentation skills, with an engaging and clear training style.

∙ In-depth knowledge of adult learning principles, competency-based training, and SOP-based teaching.

∙ Minimum 5–7 years of experience in training and development, ideally within the healthcare or elder care sector.

∙ Energetic, enthusiastic, and people-oriented with strong coordination and feedback mechanisms.