Export Sales Coordinators

The sales Coordinator is responsible for coordination between international customers, sales manager and factory for entire order cycle.

Responsibility deliverable:

• Coordination with the factory team for samples, production schedule and dispatch related clarifications

• Understanding customer enquiries, specifications and providing quotation

• Following up regularly and converting quotations into Performa Invoice with order confirmation

• Releasing orders into production and ensuring no errors and communicating customers requests related marking and specifications to order management team

• Constant follow up with production and logistics team and updating clients accordingly.

• Preparing raw materials indents whenever required

• Preparing sample requests

• Submitting monthly sales progress reports and sales review reports and providing management requested reports

• Following up with client for payments

• Engaging in team activities and being a team player

Tasks & activities:

A. Data sourcing, management and its protection

• Sourcing accurate contact details from online sources like LinkedIn, google search and from offline networks of the decision maker of the business.

• Maintain the database on the internal template of the organization.

B. Sales conversion

• Negotiate win-win deals Maintain profitability index as per management guidelines.

• Achieving sales targets set by the management.

C. Establishing a strong relationship with clients.

• Individually meet clients often through visits or online meetings and engaging with them for better sales prospects

• Write emails professionally to record all discussions with the client.

• Foster close relationships with the decision maker to project and procurement staff.

D. Reporting and Reports

• Daily Reporting to HOD and Periodic reports to Directors

• Working with CRM Software and providing accurate data through monthly/yearly sales reports

• Preparing various reports about the markets and products as per management requests

• Preparing presentations for sales meets

Measurement metrics

a) Timely completion of quotations usually within 18 hours

b) Error-free quotes and PI

c) No. of quotations vs order conversions

d) Achieving monthly /Yearly sales targets

e) Ownership of the account

f) New market/product development

g) Achieving yearly KPI

Future Goals

• Setting future goals inside the company and working towards on the same

• Discussing with management on learning needs